In this parking app, users can reserve, pay, and extend parking reservations at locations across NYC. Includes features for booking, exclusive discounts, and vehicle management.
AppRecs review analysis
AppRecs rating 2.1. Trustworthiness 71 out of 100. Review manipulation risk 28 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.1
AppRecs Rating
Ratings breakdown
5 star
22%
4 star
5%
3 star
5%
2 star
15%
1 star
54%
What to know
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Pricing complaints
Many low ratings mention paywalls or pricing
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Mixed user feedback
Average 2.2★ rating suggests room for improvement
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High negative review ratio
69% of sampled ratings are 1–2 stars
About Icon GO
1: BOOK
Start by finding the ideal location and rates near your destination, reserve your parking, and pay in advance - then just check in with one of our valets when you arrive and they'll take it from there.
2: PAY
When you reserve your spot with Icon GO, you always get our best rates. On top of that, you'll get access to exclusive coupons, earn account credits, and get referral bonuses that give you - and your friends - even more chances to save. Consider it your inside deal.
3: PLAY
Whether it's a meeting to be crushed or a night out to remember, you're free to focus on what matters. If you need more time, you can always extend your reservation - and, when things are wrapping up, request your vehicle on the app and we'll start getting it ready for you.
That's it. And if you wind up loving the VIP treatment at a garage that's convenient for you, you can always have it at hand by saving it as a favorite. We'll remember you, too - your vehicle, trips, and reservations are saved so you can always find everything you need.
Wherever the city takes you, Icon's not far. Always find us with Icon GO.
Learn more at https://iconparking.com/
Like us on Facebook at https://www.facebook.com/IconParkingNYC/
Have a question? Call us at (877) 727-5464 or email customerservice@iconparking.com
Note: continued use of GPS running in the background can dramatically decrease battery life.
Icon GO Screenshots
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Reviews for Icon GO
APollica
Please fix - your app is terrible
I park in an Icon garage weekly. I was using another app flawlessly until my Icon garage had problems and they couldn’t accommodate me. They told me that because I hadn’t used their app they wouldn’t accommodate me at another Icon garage. This had happened a few times so I tried the Icon app. It never works correctly. I try to save my work address but it disappears almost every time I sign out of the app. More than half the time I get to the final page of making a reservation and when I click the final button it tells me there is some kind of error or the system is down. This is pathetic. Please fix your app.
MonteWasch
Double Billing
I pulled into the Icon at 50/70 W. 93rd. The attendant took a photo of my license plate, but asked for nothing else (he didn’t even look at my phone reservation which I showed him). I assumed the system had changed. When I returned to pick up the car, I was told that unless I paid an amount almost double the prepaid amount I had already paid, I would not get my car. I had to pay them, but I quickly notified my credit card company of the double bill, and they reversed the charge. I am still waiting for a final disposition. These guys need to do better.
