Clearview Mobile App

Poor Customer Sevice

When I phone in and have a simple question- I don’t want to speak with a so called “customer advocate” (a made up name ) . Additionally, I certainly don’t want to have video conversation either. I just want to speak directly to a bank teller- it’s that simple. Stop trying to reinvent the banking business - Clearview management and leadership, do the right thing and listen to what your customer wants- stop wasting my time when I phone in - do better Clearview.

Beware of Early Pay

I really wanted to enjoy being a member here, but despite the impressive technology, sleek app, and convenient virtual tellers, Clearview is far behind the times when it comes to processing direct deposits. At my previous bank and credit union, direct deposits were handled electronically and showed up in my account within minutes. With Clearview, my employer sends the deposit on Tuesday night, yet it doesn’t post until Wednesday evening—not Wednesday morning. When I asked why, I was told that Clearview manually processes direct deposits. It’s 2025—why would a financial institution manually handle something that’s already transmitted electronically? I like Clearview as a credit union, and I’ll likely keep my savings account open, but I’m closing my checking and returning my direct deposits to my previous bank. I truly hope Clearview modernizes this process. If they do, I’d be more than happy to bring my checking back.