AppRecs review analysis
AppRecs rating 2.3. Trustworthiness 0 out of 100. Review manipulation risk 0 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.3
AppRecs Rating
Ratings breakdown
5 star
33%
4 star
0%
3 star
0%
2 star
0%
1 star
67%
What to know
⚠
Mixed user feedback
Average 2.3★ rating suggests room for improvement
About My ING
Taking all the features of your secure e-banking “My ING” account, this application allows you to easily perform all your banking transactions via your phone or tablet. The application is available in 2 languages: French and English.
Please do not hesitate to share your suggestions with us, so that we can continue to improve the app.
My ING Screenshots
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Reviews for My ING
hayder_hussein
Inconvenient Language Settings
This app is very frustrating and inconvenient to use because I have to change the language from French to English every time I log in. This recurring issue has made the user experience less than satisfactory. Despite numerous attempts to set the preferred language to English, it seems that the app does not retain the selection, forcing me to go through the language change process repeatedly. This inconsistency and lack of functionality not only wastes my time but also reflects poorly on the overall usability and quality of the app. It is essential for the bank to address this issue promptly and provide a seamless language selection feature for a more user-friendly experience.
Vaaycacaon
The worst banking app ever!
I have been in three different countries and worked with many banks (+8). This app is by far the worst. It constantly throws errors - it doesn’t provide you enough information on the fees before you take an action. It doesn’t even show you the currency exchange rate when you exchange!!! I literally think of changing my bank due to this poor app. Note that, don’t expect that the web banking is any better!
