My Optus icon

My Optus

Optus Mobile

With this app, you can manage your services, view subscriptions, and access support options. Includes subscription tracking, bill payments, and shopping features.

AppRecs review analysis

AppRecs rating 4.4. Trustworthiness 69 out of 100. Review manipulation risk 23 out of 100. Based on a review sample analyzed.

★★★★

4.4

AppRecs Rating

Ratings breakdown

5 star

74%

4 star

13%

3 star

5%

2 star

2%

1 star

6%

What to know

Low review manipulation risk

23% review manipulation risk

High user satisfaction

87% of sampled ratings are 4+ stars (4.5★ average)

Pricing complaints

Many low ratings mention paywalls or pricing

About My Optus

The My Optus App is the easiest way for customers to manage all of their services, and get support when you need it.
* SubHub

View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus
* Shopping experience

Making it even easier to shop and buy with us
* Messaging

Access 24/7 support at your fingertips
* Payments made easier

Make fast, secure and easy payments
* Not an Optus customer?

You can still download My Optus App to experience the Optus network and shop our latest deals 


Help & Support:
https://optus.com.au/support

Optus Privacy Policy:
https://www.optus.com.au/about/legal/privacy
My Optus Screenshots
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Tap to Rate:

Reviews for My Optus

Noretsym

App doesn’t work

App starts, shows some login dots then just crashes. Buggy and unreliable.

USA-DK

Doesn’t work for Americans

I’ve tried several times to purchase their prepaid eSIM and each time it won’t take US passport. Trying to get ahold of them via chat, they route you with a dead loop saying message us via app, but app doesn’t have that feature if you don’t have an account with them. You cannot have an account with them without their number. This is the highest level of bureaucracy I have seen so far.

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