MBTA See Say icon

MBTA See Say

ELERTS Corp

4.6

467 ratings

Free

With this reporting app, you can send text messages, photos, and locations of suspicious activity to Transit Police and report problems discreetly. Includes options to call Transit Police directly, receive service alerts, and view BOLO alerts.

AppRecs review analysis

AppRecs rating 4.5. Trustworthiness 77 out of 100. Review manipulation risk 23 out of 100. Based on a review sample analyzed.

★★★★

4.5

AppRecs Rating

Ratings breakdown

5 star

82%

4 star

8%

3 star

3%

2 star

1%

1 star

6%

What to know

Low review manipulation risk

23% review manipulation risk

Credible reviews

77% trustworthiness score from analyzed reviews

High user satisfaction

82% of sampled ratings are 5 stars

About MBTA See Say

"See something Say something” for smartphones 



The MBTA See Say App offers riders a quick and discreet method for reporting suspicious activity directly and instantaneously to Transit Police. Using this app, riders can send the MBTA Transit Police pictures, text messages, and locations of suspicious activity.

From the App home screen, riders have two easy options for contacting Transit Police:

* The “Report a Problem” button allows riders to send text or photos directly to Transit Police. To ensure discretion, the camera flash is automatically disabled when photos are taken through the app. When reporting an issue, riders can select station locations and report categories to assist transit police.

* The “Call Transit Police” button will connect customers directly to Transit Police.

The application is designed for the T. If you send a report in an area without cellular connectivity, it will be stored and sent when connectivity returns. The system is also design to send text before pictures so that Transit Police get reports as quickly as possible. 

Additional Features

Riders can sign up to receive MBTA T-Alerts through the app to be notified of service delays and disruptions.

BOLO alerts. (Be On the Look Out) SeeSay may also display alerts from the MBTA. For example, SeeSay may display information about a missing person, such as where they were last seen. If you see this person you may call or send a report to Transit Police.
MBTA See Say Screenshots
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Reviews for MBTA See Say

Lucius Chiaraviglio

Good idea but clumsy implementation

I like the idea of this app, but you have to go through too many steps looking for things that may be non-obvious for use in an emergency situation, especially if you need to use it without being obviously focused on your phone for a long time.

s35berry

Maybe it works?

I have sent a few messages in, unsure if they were resolved or not. I recently sent a message choosing the “comment or complaint” option and was messaged back saying to use the website. I don’t understand why there would be a comment option if it leads to nowhere.

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