In this incident management app, you can receive alerts, acknowledge incidents, and execute custom actions from your mobile device. Includes customizable dashboards, alert response tools, and built-in audio and video conferencing features.
AppRecs review analysis
AppRecs rating 2.0. Trustworthiness 75 out of 100. Review manipulation risk 22 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.0
AppRecs Rating
Ratings breakdown
5 star
18%
4 star
2%
3 star
9%
2 star
12%
1 star
58%
What to know
✓
Low review manipulation risk
22% review manipulation risk
⚠
Mixed user feedback
Average 2.1★ rating suggests room for improvement
⚠
High negative review ratio
70% of sampled ratings are 1–2 stars
About Opsgenie
Opsgenie for iOS is free for all Opsgenie customers and requires a subscription to Opsgenie service. Your Opsgenie administrator will send an invite via email for you to create an account. Once your account is created, you can log in to Opsgenie service from the iOS app with your Opsgenie username and password.
You can view additional documentation at http://www.opsgenie.com/docs/dashboard/ios-app
Features:
* Customizable dashboards for responding to alerts and incidents faster
* Ability to create alerts and incidents with ease
* Easy access and response to alerts and incidents (Acknowledge, Close, Escalate to Next, Take Ownership, Snooze and many more)
* Ability to execute custom actions on alerts and incidents (i.e ping, restart server, …)
* Opsgenie-hosted audio & video conferencing (Incident Command Center) to effectively collaborate during incidents
* Service Catalogs to identify and manage service units
* Ability to track each service’s status via dedicated status pages
* Ability to define & add responders and/or stakeholders to incidents
* Ability to select multiple alerts/incidents and execute an action for all
* Alert/Incident list pages supporting native swipe gestures for actions
* Ability to save and reuse the searches previously defined in order to filter alerts and incidents
* Who Is On-Call page which enables viewing all schedules and active rotations of the moment
* User Directory that enables accessing all users and their contact information
* Ability to easily contact users via phone call, SMS, email, and Skype
* Ability to mute/unmute notifications
* Ability to enable/disable notification preferences, notification rules and contact methods
Opsgenie Screenshots
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Reviews for Opsgenie
Marbaby1520
No alerts
Does not give alerts despite having the correct settings. My IT could not figure out the issue and my cell phone provider was unable to as well. Both said it's got to be an issue with the app.
SwitchedFromAndroidToIphone
The future schedule calendar is hard to find
I have to click the hamburger menu and then the “you are not on call” text (no button or not a list option) to check the calendar. How unintuitive as I would have never found calendar had I not clicked on that text! You should show an option to show future schedules. Bad product design.