Opsgenie
Free
rated 2.1 stars
About Opsgenie
Opsgenie for iOS is free for all Opsgenie customers and requires a subscription to Opsgenie service. Your Opsgenie administrator will send an invite via email for you to create an account. Once your account is created, you can log in to Opsgenie service from the iOS app with your Opsgenie username and password.
You can view additional documentation at http://www.opsgenie.com/docs/dashboard/ios-app
Features:
* Customizable dashboards for responding to alerts and incidents faster
* Ability to create alerts and incidents with ease
* Easy access and response to alerts and incidents (Acknowledge, Close, Escalate to Next, Take Ownership, Snooze and many more)
* Ability to execute custom actions on alerts and incidents (i.e ping, restart server, …)
* Opsgenie-hosted audio & video conferencing (Incident Command Center) to effectively collaborate during incidents
* Service Catalogs to identify and manage service units
* Ability to track each service’s status via dedicated status pages
* Ability to define & add responders and/or stakeholders to incidents
* Ability to select multiple alerts/incidents and execute an action for all
* Alert/Incident list pages supporting native swipe gestures for actions
* Ability to save and reuse the searches previously defined in order to filter alerts and incidents
* Who Is On-Call page which enables viewing all schedules and active rotations of the moment
* User Directory that enables accessing all users and their contact information
* Ability to easily contact users via phone call, SMS, email, and Skype
* Ability to mute/unmute notifications
* Ability to enable/disable notification preferences, notification rules and contact methods
Opsgenie Screenshots
Reviews for Opsgenie
Marbaby1520
No alerts
Does not give alerts despite having the correct settings. My IT could not figure out the issue and my cell phone provider was unable to as well. Both said it's got to be an issue with the app.
SwitchedFromAndroidToIphone
The future schedule calendar is hard to find
I have to click the hamburger menu and then the “you are not on call” text (no button or not a list option) to check the calendar. How unintuitive as I would have never found calendar had I not clicked on that text! You should show an option to show future schedules. Bad product design.
takswagger
No Notifications
I’ve been having problems with them not notifying me about any alerts or when I’m on shift. Have to go in to see an incident if one exists.
Gilad R.
Painful notification setup
After getting a new phone, alerts kept getting sent to the old phone. Needed to manage via web, couldn’t solve it in the app. For a tool that I need solely to send me notifications, it’s shockingly difficult to use and confusing.
kcblorange
Notification rules don’t work
Despite toggling notification rules for three different channels (SMS, iOS and email), none are recognized or working.
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