With this app, you can manage your Telstra account, track payments, and update personal details. Includes messaging for support, plan management, internet speed checks, and access to exclusive offers.
AppRecs review analysis
AppRecs rating 3.9. Trustworthiness 69 out of 100. Review manipulation risk 23 out of 100. Based on a review sample analyzed.
★★★☆☆
3.9
AppRecs Rating
Ratings breakdown
5 star
72%
4 star
8%
3 star
4%
2 star
2%
1 star
13%
What to know
✓
Low review manipulation risk
23% review manipulation risk
✓
High user satisfaction
81% of sampled ratings are 4+ stars (4.2★ average)
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
About My Telstra
It’s quicker in the app.
Get in touch
• Just send us a message and you’ll be notified when we reply.
Manage your account
• Update personal details, track payments, manage your services and more.
Recharge your service
• Track your usage, turn on auto recharge, and get in control of your plan.
Check your internet speed
• Monitor outages, restart your modem and check your internet speed.
Telstra Plus
• Access exclusive offers and get rewarded just by making your payments on time.
Shop the latest
• From devices to accessories, shop the latest tech at your fingertips.
Troubleshooting that actually works
• With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.
My Telstra Screenshots
Tap to Rate:
Reviews for My Telstra
paulicv22
hate it
the internet doesn't last NOTHING
keenscotty
Awful live messaging
I’m overseas and am having issues logging into the MyTelstra app. My service has ended and I’m trying top up my account but the Chatbot keeps ending the conversation telling me to login to the MyTelstra app! I’ve requested to speak to an agent, tried everything I can but I can’t get past the horrible AI! Telstra please get in touch with me!