A waste

The most frustrating app I have ever dealt with. The designers have no idea what “user friendly” means.

Still Poor

Are you sure you won a Red Dot award and not a red flag award? Updated, finally, and it led me update the firmware. Has only lost shifting ability once since. Not perfect but certainly beats 3-4 times in a 25-30 mile ride. Biggest issue now is the fact that it never remembers you. I have to sign in and repair the group almost every time I use it. Again, feeling as if those of use who bought wireless 12 should get a Beta tester discount on the new 13 groupo.

Shifter unable to update

After hours and hours of waiting and trying everything, the app is unable to update the rear derailleur and get it connecting.

Useless

No longer runs an update on components. App became useless as without an update shifting programing is impossible

An Exercise in Frustration

Version 1.3.0 - Support for 13-speed group seems to have broken 12-speed updates and setup. I tried to configure a 12-speed group, got an update firmware notice, clicked update and… nothing. Tried reinstalling, repairing turning my iPhone upside down, muttering incantations and so on. Now my 12-speed group can’t be configured beyond the endless button clicking on the levers. These groupsets may be great but the app is primitive. Compare with the full-featured software from SRAM and Shimano. “Chainrings” is still misspelled. Version 1.2.18 - Unbelievable! “Chainrings” is still misspelled as “chianrings.” Makes me wonder about the overall quality control. How can the developers continue to miss this? Version 1.1.1 - the cassette and chainring labels are still reversed and “chainrings” is misspelled. I've left two reviews on the iPhone app store but they haven't shown up. One is on the MacOS App Store. We need some kind of tutorial or video to make use of this app. I've only found one page in Italian on the web site. 1 - the labels for cassettes and chainrings at the bottom of the bike screen are reversed. 2 - does the multishift button result in functionality like that in the SRAM and Shimano apps, i.e., if you shift chainrings, the rear derailleur compensates by the number of cogs you specify? 3- can you only have one bike registered in the app at a time? I have two wireless groupsets so do I need to pair and unpair each group when I switch bikes? Not very convenient. 4 - all the electronic groups need a really good supporting app. It's not enough these days just to have good shifting, as it was in the mechanical era. Users expect more. I know I do. Don't have a funky app. Get some good software engineers and build something great. Thanks!