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App is very weird and so many unclearness

I want to order a thing and I tried to signup from mobile using phone number and it’s fine. The problem is I want to use from website so I just login from website and it ask me for password. I DON’T HAVE PASSWORD I JUST USE OTP TO CREATE ACCOUNT . So I tried to reset password from website and it didn’t found my mobile number (I tried with various phone no format btw and show lot of different error messages). Finally I decided to reset my account and start form beginning. I ask to delete my account form mobile and it want to verify me via email. DUDE I DON’T HAVE EMAIL I JUST SIGNUP VIA OTP. It so annoyed me and I just give up. Thanks