MalaTown US

Gift card redemption doesn’t work

The feature to add a gift card in this app doesn’t work. The code provided by the gift card upon purchase is 10 digits, but the app requires 16 digits.

THIS APP SCAMS YOUR MONEY BEWARE

Before i go into my app issue. P.S. Their employees pre-charged for tips and stay very quiet so that you can tip them extra. Always ask for receipt if you ever go there next time and prove me wrong. Thank me for saving you bucks. This happened way before the whole update thing that they been doing to kind of take money from user. I have downloaded the app because obviously theres a deal if you top up 200$ you get 220$. I topped up 200$ used it once and my total came to 150+$. For some reason after that, the app causes glitches and won’t let you use the app and kept kicking me out after staying in there a few minutes. So i just brushed it off, thinking the app may be under maintenance. After a month, i came back to open the app, mind you this was before this whole new update thing. I can still access my account and still see my history whatsoever but the rest of my money was gone!!! Completely!! I emailed and try contacting the app support but NO ONE replies. Until today I tried to go in thinking i would still be able to ask even if its gone. But NOO, the new update removes all MY PAST HISTORY on all top-up and transactions on whatever you made purchase through…leaving just the point history. They think doing this will easily be getting away with!!!! Wow unbelievable, my thoughts on the app was kinda sketchy and its true…either help me get the rest of my money back or im contacting my bank for all 220$, your call!! DONT EVER USE OR TOP UP THIS APP unless you want to deal with it like i do.