AppRecs review analysis
AppRecs rating 1.6. Trustworthiness 72 out of 100. Review manipulation risk 27 out of 100. Based on a review sample analyzed.
★☆☆☆☆
1.6
AppRecs Rating
Ratings breakdown
5 star
0%
4 star
14%
3 star
0%
2 star
14%
1 star
71%
What to know
✓
Low review manipulation risk
27% review manipulation risk
✓
Credible reviews
72% trustworthiness score from analyzed reviews
⚠
Mixed user feedback
Average 1.6★ rating suggests room for improvement
About Reading 311
The City of Reading Pennsylvania is offering our residents and visitors a free new app that puts the power of city services right in your pocket 24/7/365. Connect directly to our City staff. Receive notifications and announcements regarding City of Reading services and events. Report trash issues, property concerns, permit inquiries, street, pothole, and sewer line problems, among other City related matters. Ask questions. Obtain status updates.
Download now for free!
Spanish
La ciudad de Reading Pennsylvania ofrece a nuestros residentes y visitantes una nueva aplicación gratuita que pone el poder de los servicios de la ciudad directamente en su bolsillo las 24 horas del día, los 7 días de la semana, los 365 días del año. Conéctese directamente con nuestro personal de la ciudad. Reciba notificaciones y anuncios sobre servicios y eventos de la Ciudad de Reading. Informar problemas de basura, inquietudes sobre la propiedad, consultas de permisos, problemas de calles, baches y líneas de alcantarillado, entre otros asuntos relacionados con la Ciudad. Hacer preguntas. Obtener actualizaciones de estado.
¡Descárgalo ahora gratis!
Reading 311 Screenshots
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Reviews for Reading 311
cabshere
Subpar, like the city itself
I do like the existence of this app for ease of submitting issues. But the app is so underwhelming. First, it is far inferior to the previous app provided by PublicStuff. You know, the one that randomly stopped working one day with no advanced notice from the city and was then finally replaced months later with this. This new app constantly logs me out and constantly has errors which prevent submitting new tickets. The biggest problem is the lack of transparency once submitted. The city frequently misses SLAs. The managers, I’m assuming, of whatever department these various requests get assigned to are too lazy to write a few word response with the outcome. Was the ticket closed with no action? Was it closed because someone actually did their job and completed the request? I guess you gotta go look at the original reported issue in-person to figure that out. This app is overall as lame as the city itself. Honestly someone should submit a RTK to look into the selection process, cost difference, and parties who were involved in deciding to switch to this app.
Wanna know a secret?
0 stars
0 stars. This app gets the same amount of stars the city gets. “Oh let’s create something and then not maintain it!” …that is the mentality of the city in a nutshell. The city is a joke, the app is a joke and the irony is none of it is funny.
