UHS Hardware

Misleading Product Description and Poor Customer Service

I had a very disappointing experience with this seller. The item I ordered was clearly described as including a complete set, but when it arrived, it was missing several parts. When I contacted them to resolve the issue, they admitted it was a “mistake” in the description yet refused to send the full set or issue a full refund. Instead, they charged me $200 just to return the item even though their listing was misleading. To make matters worse, they changed the product description after I complained, knowing they were in the wrong. This is dishonest and unprofessional, and I would not recommend buying from them.

You can’t even order

Every time I try to order through the app and also the website I have to sign up, and when I try to sign up, they asked me 1 million questions. I answer the questions and I still can’t sign up.