Misleading Product Description and Poor Customer Service

I had a very disappointing experience with this seller. The item I ordered was clearly described as including a complete set, but when it arrived, it was missing several parts. When I contacted them to resolve the issue, they admitted it was a “mistake” in the description yet refused to send the full set or issue a full refund. Instead, they charged me $200 just to return the item even though their listing was misleading. To make matters worse, they changed the product description after I complained, knowing they were in the wrong. This is dishonest and unprofessional, and I would not recommend buying from them.

You can’t even order

Every time I try to order through the app and also the website I have to sign up, and when I try to sign up, they asked me 1 million questions. I answer the questions and I still can’t sign up.

Essential Tool for Any Locksmith on the Move

Must have for any serious locksmith. I’ve used UHS Hardware for years and the app makes it faster and easier to get what I need. OEM keys, remotes, programmers, machines, and more all in one place. Mobile layout is perfect and easy to use. If you’re out on the field and need fast, reliable access to pro tools and info, this app is a no-brainer.

Very nice app!

Fast and reliable. Making purchases here is easier than ever.

Great use for my business

I am a UHS Hardware customer for the past 5 years. Very glad they came with the app to simplify instant orders.