Sera Mobile icon

Sera Mobile

Sera Systems, Inc.

Free

rated 3.1 stars

About Sera Mobile

Sera Mobile keeps field service professionals connected with real-time job updates, customer details, and schedules, all synced directly with dispatchers and managers. Create quotes, send invoices, collect payments, and keep everything moving — all from one simple app.

Key Features:
- View and manage your scheduled appointments and jobs
- Easily access key info related to your customers
- Track time data related to appointments, drive times, and more
- Create, manage, and present quotes to customers for approval
- Automatically generate professional invoices for customer review
- Accept multiple types of payment types including credit card, ACH, checks, and more
- Schedule follow up appointments and city inspections for customers
- View and manage photos and notes
- Review and compare key technician KPIs and track yourself against others in the leaderboard
- View and manage customer equipment and track equipment service history

Who Sera Mobile is for:
- Home service professionals, HVAC technicians, electricians, and plumbers
- Both small and large companies looking for a fresh perspective on field service management

Reviews for Sera Mobile

Awful1928

Please keep the original

Pleasant keep the original. Trying to Navigate through menus is very difficult especially since you have to back track several time just to get to the next page. But I guess the confetti that pops up after making a sale make it worth it. Side note adults are using this app.

HSH Tampa

Far worse than the original

Unacceptable oversights. - Cannot edit line items after grouping tasks, it effectively bricks the quote if you need to edit the invoice. - If you have multiple numbers of an individual task with 2 tiers of pricing based on annual memberships, line items don’t show the total savings, but only the price difference of the single task. This constantly creates confusion for my customers and invites skepticism that severely hampers my sales pitch. - Navigating menus to build a quote is a nightmare if you have a significant number of tasks saved within the system. Endless scrolling due to a limited view of each task with similar descriptions. This app is worse in almost every aspect with the exception of uploading photos. I switched back to the original app that is soon to be discontinued. I’ll be lobbying my employer to seek a better service before the end of the year.

viewdog37

Other version better

I have used both versions of this app and disappointed with this version. Transaction are not as smooth. Harder to navigate because there is a lot of back tracking between screens. Not seamlessly like the other version. I really hope they can keep the other version around not not have to use just this version.

Kareeeeeeeeem

Convenience!

I’m so glad to see a phone friendly version of the app our techs. Being able to complete tasks and add photos to the system, especially in confined spaces, is great. We also don’t have to worry about the guys charging iPads anymore, having alternatives is a saver! Great step forward!

TB the Business Wizkid

Amazing App w No Unnecessary Frills

I’m excited to have the mobile app, and even more excited that it’s isn’t over complicated with unnecessary buttons.

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