With this hotel service management app, you can view service orders, manage tasks, and conduct inspections. Includes role-based notifications, detailed work information, and operational management tools.
AppRecs review analysis
AppRecs rating 2.7. Trustworthiness 68 out of 100. Review manipulation risk 23 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.7
AppRecs Rating
Ratings breakdown
5 star
31%
4 star
8%
3 star
6%
2 star
5%
1 star
50%
What to know
✓
Low review manipulation risk
23% review manipulation risk
⚠
Mixed user feedback
Average 2.6★ rating suggests room for improvement
⚠
High negative review ratio
55% of sampled ratings are 1–2 stars
About HotSOS Mobile
HotSOS is the premier application for empowering hotel employees to provide guests the best possible stay from a service and facilities perspective. Through HotSOS Mobile, employees and managers can access multiple functions catered to their role within the hotel operations....
The role based access notifies staff of awaiting service orders and allows them to view detailed information and manage pending work better. HotSOS Mobile also gives the ability to generate service orders and perform guestroom or public space inspections and gives department heads and hotel managers a tool to easily manage operations on the go.
Please contact hospitality.support@amadeus.com to inquire more about Amadeus' innovative hotel solutions.
HotSOS Mobile Screenshots
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Reviews for HotSOS Mobile
AndyDab
App doesn’t fit on iphone screen
Please make app apple friendly. I doesn’t fit on my iphone screen i cant see or zoom in or out of screen.
derperstertskern
Huge opportunity for something better in this market
Logs me out EVERY 18 minutes even if I open the app to keep my session active. Also has a more convoluted login process than ever. No biometric option, so every time you input pin, then select field to bring up password manager, it offers Authenticator as an option but if you click that it says it’s no longer supported, use iOS password manager, type “ho” to select, then it offers email or sms 2fa, select text but then quickly tap some part of the screen outside of the field for inputting 2fa code or it won’t show in the “select from messages” auto feature, and then still have to resend code 20% of the time. Can’t even copy and paste the code from messages if it doesn’t properly show because they include a long disclaimer before the code and iOS doesn’t allow selecting part of a text message only the whole thing. The whole process takes 30-45 seconds. Add that up over a day, week, year and you have a ton of lost productivity taken up by an inexcusably clumsy interface.
