NNVA 311

NNVA 311 icon

NNVA 311

Connected Bits

AppRecs review analysis

AppRecs rating 3.4. Trustworthiness 90 out of 100. Review manipulation risk 16 out of 100. Based on a review sample analyzed.

★★★☆☆

3.4

AppRecs Rating

Ratings breakdown

5 star

60%

4 star

0%

3 star

0%

2 star

0%

1 star

40%

What to know

Low review manipulation risk

16% review manipulation risk

Credible reviews

90% trustworthiness score from analyzed reviews

About NNVA 311

Newport News 311 enables real-time collaboration with citizens, “deputizing” mobile users to become the city’s eyes and ears. Citizens report potholes, roadway repairs, and other issues from anywhere in the city using their mobile phone.
NNVA 311 Screenshots
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Reviews for NNVA 311

Cruiseflight

Good Results

Submitted a repair request w/photo attached via this app & followed up w/a phone call same day just in case. To my amazement, the phone rep pulled my request right up from the app while we were still on the phone. She was courteous & prompt in handing this particular complaint. Thanks-

nhzero

Don't bother with this

I've used this app to report potholes, huge gaps in railroad crossings, roads falling into ditches, semi trucks and abandoned vehicles parked in residential areas for days or weeks at a time, and raw sewage flowing into Skiffes Creek. Each time the item is either closed without a response or is closed with an impossible response, such as "please call police aides," when the issue only occurs outside the 8am-5pm police aide hours. Newport News needs to go back to SeeClickFix where the public can truly see how ineffectual their city government is at solving problems.

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