One of the best 401k apps

I’m so glad my company uses this

Update issues

Updates to the app where you have to go to the AppStore gets stuck in a loop more often than it should. Changing the update process would be helpful. Everything else about the app works great!

*Face ID Solution Here*

If you’re Face ID doesn’t prompt, I figured out the solution: Reset Location and Privacy: Settings | General | Reset | Reset Location and Privacy. Open app, the Face ID icon will NOW be there (it was never there before). Type username/password | Login. The app will NOW prompt to use FaceID. When you renter app the second time, the iPhone will also NOW prompt to use FaceID. After that, FaceID will work normally. The issue is with the app. The app unnecessarily requests permission for Face ID (which is why the iPhone asks on the second login) BEFORE it will allow iPhone to prompt for Face ID. If the app never prompts, the iPhone will never prompt nor ever have Face ID as an option in the iPhone settings.

Login is horrible

App automatically unenrolls itself from faceid multiple times a week. Also if you fail faceid a few times in a row your account gets locked until you spend an hour on the phone with them answering private questions.

No

No good