In this remote support app, you can connect to customers' devices and manage sessions efficiently. Includes secure TLS encryption and chat functionality for real-time communication.
AppRecs review analysis
AppRecs rating 3.3. Trustworthiness 77 out of 100. Review manipulation risk 35 out of 100. Based on a review sample analyzed.
★★★☆☆
3.3
AppRecs Rating
Ratings breakdown
5 star
56%
4 star
0%
3 star
0%
2 star
11%
1 star
33%
What to know
✓
Credible reviews
77% trustworthiness score from analyzed reviews
✓
Authentic reviews
No red flags detected
⚠
High negative review ratio
44% of sampled ratings are 1–2 stars
About HelpDesk Viewer
Connect to the customer’s mobile devices or computers on-demand with HelpDesk by RemotePC.
Features
* Connect from Android to iOS or vice versa. You can also connect to a
customer's mobile via the web viewer app.
* Manage customer queries, access logs, etc., all in one place for efficient
client requirement management.
* Chat with customers via text during the session for better understanding of
the issues.
* The remote support is developed using TLS v 1.2/AES 256-bit encryption,
so rest assured, the connection is highly secure.
Features
* Connect from Android to iOS or vice versa. You can also connect to a
customer's mobile via the web viewer app.
* Manage customer queries, access logs, etc., all in one place for efficient
client requirement management.
* Chat with customers via text during the session for better understanding of
the issues.
* The remote support is developed using TLS v 1.2/AES 256-bit encryption,
so rest assured, the connection is highly secure.
