In this communication app, you can make and manage business calls, send messages, and monitor notifications. Includes call controls, messaging, and unified conversation logs.
AppRecs review analysis
AppRecs rating 4.4. Trustworthiness 82 out of 100. Review manipulation risk 19 out of 100. Based on a review sample analyzed.
★★★★☆
4.4
AppRecs Rating
Ratings breakdown
5 star
82%
4 star
4%
3 star
3%
2 star
2%
1 star
9%
What to know
✓
Low review manipulation risk
19% review manipulation risk
✓
Credible reviews
82% trustworthiness score from analyzed reviews
✓
High user satisfaction
86% of sampled ratings are 4+ stars (4.5★ average)
About Aircall
Trusted by 20K+ businesses, Aircall is more than a business phone; it’s an integrated customer communications and intelligence platform. Achieve more with virtual agents, AI-driven insights, and automation.
Extend your desktop experience to mobile
Stay connected with your team and customers, and keep your work flowing smoothly, no matter where you are, with the Aircall app for iOS.
Step away with confidence
Stay connected and respond to customers quickly, even when you're away from your computer. Receive instant alerts for voicemail, missed calls, text messages, and assignments with mobile notifications, so you'll never miss a thing.
Create work-life privacy and separation
Manage business calls conveniently from your mobile device, without exposing your personal phone number.
Keep productive on-the-go
Record calls, have notes automatically taken for you, and instantly track business conversations in 100+ CRM or Helpdesk integrations for attribution.
Faster response times
Are missed calls leading to missed opportunities? Instantly view and assign missed calls, texts, call back requests, and voicemails to teammates right from your mobile device.
Stay connected and in control
Get the best experience on mobile when you connect using a reliable WiFi network. In-app notifications will alert you to network, headset, or infrastructure problems, so you can adjust your setup or transfer your call to a GSM cellular network.
Aircall Features for iOS:
Business numbers
Select local, toll-free, mobile numbers or port existing numbers.
Phone controls
Mute, hold, transfer, and add to conference call.
Messaging
Send and receive SMS/MMS text messages.
Notifications
Respond faster and get alerted when a conversation comes in.
Availability settings
Manage when you're available for calls, especially on shared lines.
Unified view
Calls, texts, voicemails, and status logs are captured around the customer.
Call recordings
Capture and pause call recordings for quality assurance.
AI assist
Save time with automatic call summaries, transcriptions, and instant insights.
Integrations
Instantly record your conversation activity into your systems of record.
Contacts
Access your business contact information list on-the-go, from anywhere.
Assign to
Manage your inbox by assigning conversations to teammates.
Transfer to GSM network
Switch to cellular if your WiFi network connection is unstable.
Sign up for Aircall today
If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.
Aircall Screenshots
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Reviews for Aircall
rrouw
Used to be better
Ever since they rolled out workspace this VOIP has been near unusable some days. Update since developer response: thank you but no thank you. I believe your apology is hollow and that Aircall does not care about its service reliability or customers. That’s why after nearly an entire year of bad reviews and problems with workspace, nothing has been fixed. As of 2/4/26 texting is encountering more problems than ever. Do not use this service.
AircallSucks
RUN AWAY!!! Don’t walk
Aircall has been a daily source of frustration for our team. We experience technical problems almost every single day, from dropped calls and unstable connections to audio quality issues that make basic conversations difficult. Sometimes when people call us, it doesn’t even ring. The platform is simply unreliable for a business phone system that’s supposed to support real client relationships. Aside from making and receiving calls themselves, another challenge is messaging. We routinely do not receive texts from important people in our professional network, which has directly impacted communication, responsiveness, and credibility. When you’re missing messages from clients, candidates, and partners, that’s not a “bug.” That’s a business risk. Overall, we’re extremely disappointed. A business phone system should create reliability and efficiency, not daily operational friction. Aircall has done the opposite. We expected enterprise-grade performance and instead received constant technical problems and communication failures.
