Forcura

Poor

I have been using this App for Homecare consents/documents and have had tremendous amount of lost data. I would get error messages once attempting to upload/submit, and after several failed attempts to submit to the Agency, all the information was completely deleted - signatures lost and the forms went blank. I have called the Forcura IT department multiple times and they could not find the problem. I’ve screenshot the completed forms as proof to show that they were completely filled out and lost. I am afraid I cannot work for companies that used this App because of uncompensated time spent imputing information only to loose them with no resolve. POOR PERFORMANCE!!

Great concept, poor execution

So I have been using this mobile app for years to create consents documents for a home health company. For several years the only real complaint I had was that when I logged in and created my first document of the day, it would crash back to the desktop (mobile). I had to delete that one because it would also delete all pre-entered information. Frustrating enough. But in the last year it has started to not save information entered in the template (saved as a new document of course), long enough to upload to my office from the field. This includes patient signatures so it’s not like I can just recreate it later. It escalated in the last few months and I’ve had to make an extra visit to several patient homes for paper consents. I tried calling the help desk for Forcura and cannot, no matter what I say, make them understand what problem I am having. It is so frustrating. It’s not difficult to explain but is apparently difficult to understand. I also cannot physically show them with a video because of sensitive (HIPAA) information. They claim I am the only person who uses this app, who has this problem. I highly doubt it. Also, I’m using a high end tablet for this work. So frustrating! I would give anything to have another app to use.