AppRecs review analysis
AppRecs rating 2.7. Trustworthiness 67 out of 100. Review manipulation risk 23 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.7
AppRecs Rating
Ratings breakdown
5 star
30%
4 star
0%
3 star
20%
2 star
10%
1 star
40%
What to know
✓
Low review manipulation risk
23% review manipulation risk
⚠
Mixed user feedback
Average 2.7★ rating suggests room for improvement
About Total Triage
Features:
Intelligent Call routing
Call Tracking and Reporting
Geo-mapping and status updates by clinician
Cal recording
Custom Call Codes
HIPAA compliant secure messaging
Call analytics
Staff mobile number masking
Access to real-time patient data
Streamline operations through work-life balance tools
About Total Triage by CareXM App
Total Triage by CareXM is a smartphone app for in-home healthcare staff that uses CareXM’s intelligent call routing platform to automatically connect incoming patient calls to caregivers who are available to help instead of interrupting those who are already helping other patients. Staff can select from a variety of availability states as well as schedule future on-call states. Total Triage by CareXM also features built-in HIPAA-compliant secure messaging and real-time staff location mapping for more efficient care visit coordination.
Total Triage by CareXM improved the patient and caregiver experience using intelligent call routing to help overworked in-home care providers focus on caring for the patient in front of them, without being interrupted by other incoming calls. Calls are instead routed to available team members, on-call staff, or even third-party triage or answering services, providing relief during peak times, improving staffing efficiency, and reducing team burnout, all while improving patient outcomes.
Visit www.carexm.com to learn more.
NOTE: This application is to be used to help monitor patient conditions but does not provide direct diagnoses or medical opinions. You should always consult a licensed medical professional before making any medical decisions.
Total Triage Screenshots
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Reviews for Total Triage
calebt174
Awful
Terrible healthcare app. My company switched to it recently and has been nothing but problems. Constantly getting logged out by the system while oncall and the staff incessantly calls EVERYONE in your agency to get ahold of you even though the issue is from their end.
Karen123abc
Not the best
I am required to use this for work. We just switched from another one. The absolute worst problem with this one is you cannot change the notification sound. What good is an app that is supposed to wake me up if a patient needs something if all it does is one tiny “ding”? Also, there really needs to be the capability to reply to the alerts. Only options are “accept”, “defer” and “pending”.
