In this helpdesk app, you can manage team messages, access help articles, and add private notes. Includes support for audio and video calls, integrations, and automation tools.
AppRecs review analysis
AppRecs rating 4.5. Trustworthiness 71 out of 100. Review manipulation risk 29 out of 100. Based on a review sample analyzed.
★★★★☆
4.5
AppRecs Rating
Ratings breakdown
5 star
76%
4 star
9%
3 star
4%
2 star
3%
1 star
8%
What to know
✓
Low review manipulation risk
29% review manipulation risk
✓
Credible reviews
71% trustworthiness score from analyzed reviews
✓
High user satisfaction
86% of sampled ratings are 4+ stars (4.4★ average)
About Crisp
A shared inbox tailor-made for mobile experiences
Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips.
Manage your team inbox from your mobile phone
Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk.
Crisp is an all-in-one shared inbox software
Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app.
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Crisp Screenshots
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Reviews for Crisp
Science lover lv
Impressively bad
The list of issues with Crisp is endless. You can sign up with Google on the website, but then this app requires a password making it impossible to login without resetting your account. And people have pointed this out in reviews and yet they haven’t updated the app. The settings for the chat window are seemingly completely ignored. Their platform specific libraries seem to randomly stop working or never start working at all. Push notifications even once set up never get delivered. In app notifications that don’t require any special set up rarely fire. And their own support chat is pure AI slop. It’s impossible to get real support for any issue which you will certainly encounter. Do yourself a favor and do not download this app or engage with this company in anyway. Run!
Nickn@ame53
I like it
Pretty happy with the app so far
