With this messaging app, you can access and manage customer conversations and assign tasks. Includes conversation threads, user profiles, and internal team notes.
AppRecs review analysis
AppRecs rating 2.2. Trustworthiness 75 out of 100. Review manipulation risk 20 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.2
AppRecs Rating
Ratings breakdown
5 star
17%
4 star
6%
3 star
16%
2 star
15%
1 star
46%
What to know
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
⚠
Mixed user feedback
Average 2.3★ rating suggests room for improvement
⚠
High negative review ratio
61% of sampled ratings are 1–2 stars
About Intercom Conversations
The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad.
Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.
With the Intercom Conversations mobile app you can:
Manage your inbox from anywhere
View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes
Start or continue a conversation
Send a new message or respond to a customer via in-app or email
Insert saved replies to resolve common questions faster
Search and see your leads and users
Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth
Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.
With the Intercom Conversations mobile app you can:
Manage your inbox from anywhere
View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes
Start or continue a conversation
Send a new message or respond to a customer via in-app or email
Insert saved replies to resolve common questions faster
Search and see your leads and users
Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth
Intercom Conversations Screenshots
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Reviews for Intercom Conversations
JBZNYC
Constantly Crashes
This app constantly crashes. Imagine writing lengthy responses to chats and then losing them all because the app crashes. Imagine simply scrolling to locate a message in the string and it crashes. Zero productivity from this App.
POLARISpro489
Old fashioned and Abandonded
Intercom simply doesn’t care about their mobile app.
