With this claims app, you can upload photos and measurements for lab analysis and track submission progress. Includes video guidance, checklists, and live support options.
AppRecs review analysis
AppRecs rating 3.8. Trustworthiness 76 out of 100. Review manipulation risk 22 out of 100. Based on a review sample analyzed.
★★★☆☆
3.8
AppRecs Rating
Ratings breakdown
5 star
66%
4 star
7%
3 star
5%
2 star
3%
1 star
19%
What to know
✓
Low review manipulation risk
22% review manipulation risk
✓
Credible reviews
76% trustworthiness score from analyzed reviews
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
About ITEL Now
ITEL Now guides you through taking the necessary photos and measurements for upload to our lab, where every test is performed by an ITEL analyst. New features include:
• Streamlined claims workflow
• Video help to show you how to perform each step
• Checklist and at-a-glance icons to help you review your photos
• More feedback on the progress of your test submission
• More intuitive navigation
• Test carpet, wood, laminate, vinyl flooring, siding, and roofing in the app and skip sending the sample
• You can also send a sample to ITEL using the app
If you have any feedback or encounter issues, we can help you immediately! Call 800-890-4835 or support@itelinc.com. ITEL live support is available Monday-Friday, 8AM-9PM Eastern Time.
ITEL Now Screenshots
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Reviews for ITEL Now
Itelappsux
Independent Adjuster
Fellow IAs, do NOT waste your time much less money on this mobile kit. They will kick back every single sample and make your life miserable. You’ll have to return to sites to perform on site photo tests for the same reason with larger things like cabinets for which you can’t harvest a sample. Avoid the ITEL app at all costs. It is the furthest thing from a time saver.
ITEL flop
ITEL accuracy
The last five years ITEL accuracy has shot down tremendously. Ten to fifteen years ago, I could trust an ITEL report about 85%. Today’s ITEL is maybe 50% at best. I don’t know what’s changed at ITEL but someone needs to take a look at systems that should be in place or further training that may be needed. I’ve been in the flooring industry for 36 years. I installed for over 25, became a certified flooring inspector and flooring sales and repairs specializing in insurance restoration. The inaccuracy is astounding.
