ClickMobile Touch
ClickSoftware Technologies Ltd
1.3 ★
store rating
Free
In this mobile app, you can coordinate tasks, manage inventory, and communicate with team members using messaging and location services. Includes task management, inventory control, messaging, and offline functionality.
AppRecs review analysis
AppRecs rating 1.2. Trustworthiness 70 out of 100. Review manipulation risk 25 out of 100. Based on a review sample analyzed.
★☆☆☆☆
1.2
AppRecs Rating
Ratings breakdown
5 star
6%
4 star
1%
3 star
1%
2 star
0%
1 star
92%
What to know
✓
Low review manipulation risk
25% review manipulation risk
⚠
Mixed user feedback
Average 1.3★ rating suggests room for improvement
⚠
High negative review ratio
92% of sampled ratings are 1–2 stars
About ClickMobile Touch
ClickSoftware’s ClickMobile Touch is a mobile application for the field service sector. It is used by the field resources to communicate with their back office and with their peers using the Field Service Edge system.
ClickSoftware’s enterprise solution uses innovative and collaborative mobile tools, improving field workforce productivity and efficiency, enhancing customer experience, and meeting compliance and regulation requirements. The solution enables field supervisors and back office staff to have visibility and control, helping them make real-time decisions continuously throughout the day of service. ClickMobile Touch empowers field service professionals with all the information they need to complete the job the first time. Work is executed with maximum productivity, safety and compliance, and focuses on customer satisfaction.
The application includes the following capabilities:
* Task management – Manage the entire task execution process, view the customer’s information,
report the status of the task as it progresses
* Time and attendance management – Report and track the time and attendance of a field resource
or a crew, including the ability to view and manage your shifts
* Inventory management – Manage your inventory, scan barcodes and requests parts from the field
* Power map – View your tasks and schedule on a map to help visualize your day
* Dynamic forms – Forms can include file attachments and signature capturing
* Internal messaging system – Share knowledge with peers using instant messaging and file sharing
* Dynamic location services – Allows Street Level Routing to avoid traffic congestions during the day
of service, automatic status transition based on location
* Supervisor app – Scheduling interface for continuous operational insight and real-time visibility
into the field
The ClickMobile Touch user can carry on working even when the application is offline. When the application is back online, all of the information will be synchronized automatically. In addition, the back office can update the assignments for the user, which will be updated when the user is online again. This online/offline connectivity ensures maximum data exchange and visibility of workday progress, allowing increased work efficiency.
ClickSoftware’s enterprise solution uses innovative and collaborative mobile tools, improving field workforce productivity and efficiency, enhancing customer experience, and meeting compliance and regulation requirements. The solution enables field supervisors and back office staff to have visibility and control, helping them make real-time decisions continuously throughout the day of service. ClickMobile Touch empowers field service professionals with all the information they need to complete the job the first time. Work is executed with maximum productivity, safety and compliance, and focuses on customer satisfaction.
The application includes the following capabilities:
* Task management – Manage the entire task execution process, view the customer’s information,
report the status of the task as it progresses
* Time and attendance management – Report and track the time and attendance of a field resource
or a crew, including the ability to view and manage your shifts
* Inventory management – Manage your inventory, scan barcodes and requests parts from the field
* Power map – View your tasks and schedule on a map to help visualize your day
* Dynamic forms – Forms can include file attachments and signature capturing
* Internal messaging system – Share knowledge with peers using instant messaging and file sharing
* Dynamic location services – Allows Street Level Routing to avoid traffic congestions during the day
of service, automatic status transition based on location
* Supervisor app – Scheduling interface for continuous operational insight and real-time visibility
into the field
The ClickMobile Touch user can carry on working even when the application is offline. When the application is back online, all of the information will be synchronized automatically. In addition, the back office can update the assignments for the user, which will be updated when the user is online again. This online/offline connectivity ensures maximum data exchange and visibility of workday progress, allowing increased work efficiency.
