With this app, you can respond to customer messages, communicate with internal staff, and complete vehicle inspections from anywhere. Includes push notifications, multimedia attachments, and vehicle history access.
AppRecs review analysis
AppRecs rating 1.5. Trustworthiness 73 out of 100. Review manipulation risk 24 out of 100. Based on a review sample analyzed.
★☆☆☆☆
1.5
AppRecs Rating
Ratings breakdown
5 star
11%
4 star
3%
3 star
3%
2 star
12%
1 star
71%
What to know
✓
Low review manipulation risk
24% review manipulation risk
⚠
Mixed user feedback
Average 1.7★ rating suggests room for improvement
⚠
High negative review ratio
83% of sampled ratings are 1–2 stars
About Xtime Mobile
• Customer Messaging allows dealership staff to respond quickly, streamlining interactions with customers.
• DealerChat expedites work in progress by facilitating communications with internal employees.
• Mobile Inspect allows technicians to complete multipoint inspections from anywhere. Users can take photos, videos, and audio clips of inspected vehicles and attach to the recommended services. Vehicle history is available with each and every vehicle inspection.
• Users will receive push notifications on their mobile device when Xtime alerts are triggered for events such as new customer messages or new RO assignments.
Xtime Mobile App can be downloaded for free, but does require a monthly subscription and signed license agreement. If you log into the app and do not see any data, please verify with management that you have a license agreement to use the app. If you are an existing Xtime user and would like to utilize this app, please contact your Xtime sales representative.
Xtime Mobile Screenshots
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Reviews for Xtime Mobile
Beamerspecialist
Background upload
Will not allow you to upload in the background if your screen shuts off, you have to set the upload process over again this app for the most part is pretty good. It gets annoying just because of this stupid little issue.
not enough ads
Cdk is much better this app lasted only 2 weeks at my job
I work for a dealership that used cdk service for years. Management decided cdk was too unreliable and buggy so we tried to switch to xtime. This app somehow made cdk service look like gods gift to dealers which is beyond impressive considering how terrible cdk is. This app has horrible video and picture quality as well as when a car is checked in by a lot attendant a service writer can not acess the repair order on their desktop. A writer would have to physically take a ipad from the lot attendant and take over the process that way. This was wildly inefficient and limited the speed a repair order can be written dramatically increasing customer wait times. This also made everyone’s job much harder adding the need to track down which ipad had which customer’s information. This company also sent out 3 representatives to train us who frankly did not have a clue what they were doing and basically sat there and did nothing while the system crashed and burnt. I know this was not exactly xtime’s fault as a company but their employees were wildly unprofessional and one of them was even clearly high on the job which was a whole different issue but these people should be vetted better than this from a service that im sure was not in the slightest bit cheap. This was a long review but to sum it up this made the dumpster fire that is cdk service look like a fantastic piece of software.
