With this utility app, you can securely access your account, make payments, view outages, and track energy usage. Includes account management features, outage reporting, and notification setup options.
AppRecs review analysis
AppRecs rating 4.3. Trustworthiness 74 out of 100. Review manipulation risk 25 out of 100. Based on a review sample analyzed.
★★★★☆
4.3
AppRecs Rating
Ratings breakdown
5 star
84%
4 star
6%
3 star
3%
2 star
1%
1 star
6%
What to know
✓
Low review manipulation risk
25% review manipulation risk
✓
Credible reviews
74% trustworthiness score from analyzed reviews
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
About DLC Mobile
• Easily schedule payments, make same-day payments through debit/credit card, manage Paperless, AutoPay, or Budget Billing.
• View a map of outages in your area, or report an outage at the touch of a button.
• Track your usage to stay up-to-date on your energy consumption.
• Sign up for My Alerts and choose what communications and reminders you would like to receive and how you would like to receive them (voice, text, or email).
DLC Mobile Screenshots
Tap to Rate:
Reviews for DLC Mobile
Poor billing shame
Dishonest billing
They imply youre still past due if you don’t pay the portion not due yet and that can be a FDCPA VIOLATION
aMay22!
Disappointing
My experience with Duquesne Light has been disappointing and concerning. Attempts to understand my electric bill through customer service have been unsuccessful, as representatives seem unable to explain the charges clearly. The budget billing program, which is supposed to prevent fluctuations, continues to increase despite no increase in usage. This raises serious questions about billing accuracy and transparency. Due to the ongoing lack of transparency and resolution, I have been forced to pursue additional avenues for clarification and am now in communication with an electric company lawyer. Customers deserve accurate billing, clear explanations, and accountability—none of which I have experienced thus far.
