AppRecs review analysis
AppRecs rating 2.2. Trustworthiness 83 out of 100. Review manipulation risk 21 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.2
AppRecs Rating
Ratings breakdown
5 star
32%
4 star
0%
3 star
5%
2 star
5%
1 star
59%
What to know
✓
Low review manipulation risk
21% review manipulation risk
✓
Credible reviews
83% trustworthiness score from analyzed reviews
⚠
Mixed user feedback
Average 2.4★ rating suggests room for improvement
About CloudTalk Go
CloudTalk Go is a flexible solution custom-made to fit your needs. Make and receive calls using a powerful call center software that’s connected to your favorite business tools, including CRM and helpdesk solutions.
Whether you receive a high volume of calls or just a few, CloudTalk will fully adapt to your business’s requirements.
Transform your productivity with CloudTalk Go’s contact management
Features:
- World-class design
- Native calling experience
- SMS with templates
- MMS with templates
- WhatsApp Inbound Messages
- Call transferring
- Emotion rating
- Contact tags
- Call notes
- Voicemail
- Call tracking
- Call recording
- Call summary
- Call history
- Improved filtering
- Contact overview
- Mute function, on-hold option, loudspeaker
- Add/Edit Contacts
International Numbers
Acquire international numbers from 160 countries.
Advanced Integrations
CloudTalk Go records and syncs everything. It's backed up by all your favorite tools. Your call activity is tracked even when you aren’t actively working. Once you come back, you can use advanced call center analytics to measure customer communication.
Intuitive design
CloudTalk Go has a world-class design that is pleasing to navigate through. Plus, it fits right in your pocket.
Categorize Your Calls
Improve user and operator experience with advanced call monitoring and efficient statistical tools. Assign individual tags, notes, and emotion ratings for your customers.
Advanced Features
CloudTalk is constantly upgrading and improving to meet the demands of our users.
Instant Access from Anywhere
Get business done from wherever you are. The CloudTalk system is extremely easy to set up. You can start handling phone calls in less than 5 minutes.
Flexibility and Scalability
With CloudTalk, it's easy to manage both a high and low volume of calls. Quickly scale up or down to meet demand.
Guaranteed Security
24/7 monitoring, data encryption, anonymity, and data erasing are guaranteed by default.
Convenient Billing Model
No expenses are incurred by installation. Hardware and license fees are applicable in certain cases.
Sign up for CloudTalk Go at https://www.cloudtalk.io/signup/.
CloudTalk Go Screenshots
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Reviews for CloudTalk Go
Mateusz Masl
Unreliable, customer support is trash
Just go with a competition if you’re looking for reliable and constant access to the service. Definitely not use it for anything important such as customer service or sales
IslandScribbler
Could be great. SLOW to fix bugs.
This could be a great app. There are so many basic and fundamental features missing that it’s almost unusable. You’ll never know if you missed a call or have a voicemail because the app doesn’t have a badge notification indicating such. You often won’t be able to answer calls on the app. The Hubspot integration works moderately well but leaves a lot to be desired. I don’t know why the developers are so slow to patch bugs or release improvements and updates. I hope someday I can come back and change my review to five stars, but with the way this works currently, the best I can do is three stars.
