CaptionCall
Free
rated 4.8 stars
About CaptionCall
Why CaptionCall?
No more landlines. CaptionCall Mobile goes where you go, allowing you to make and receive captioned calls from your mobile device anywhere with WiFi or mobile data service.
Fast, accurate, and easy, CaptionCall automatically transcribes both sides of your conversation in a customizable easy-to-read format, using advanced voice to text for deaf and hard-of-hearing that is 100% private and secure.
Accurate call captions appear in real-time for free-flowing, natural conversation.
No cost, ever. As an FCC-approved captioned call service, CaptionCall provides 100% no-cost call captioning to those with qualified hearing loss, thanks to a federally-administered fund.
GETTING STARTED WITH CAPTIONCALL MOBILE IS EASY:
1. Install the CaptionCall Mobile app
2. Create an account. You must provide accurate account information to meet federal requirements and enable your service.
3. Receive your new CaptionCall Mobile phone number for making and receiving captioned calls. Or you can continue using your existing phone number and automatically forward them to CaptionCall Mobile on your mobile device or tablet for captioning.
4. Tap “Allow” when asked to grant permissions to CaptionCall Mobile. You'll have quick access to your saved contacts, captioned voicemail and voicemail alerts, and can dial and receive calls from any phone number, just like your regular phone.
5. Use CaptionCall Mobile to start making calls with instant live captions.
CaptionCall Mobile is exclusively for people with hearing loss who need captions to use the phone effectively in the United States only.
CaptionCall and CaptionCall Mobile are available in the United States only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone and app remain the property of Sorenson in order to provide ongoing support, service, and upgrades. Patent information: www.Sorenson.com/Legal.
Please report any bugs and feedback to
Happy calling!
Thanks,
The CaptionCall Mobile Team
CaptionCall Screenshots
Reviews for CaptionCall
Happy Consumer234
Hyperacusis & Tinnitus Sufferer
Thank you, I love it. ❤️
CODADEO
I’m giving it 1 star for now.
After getting my new phone (T-mobile iPhone 17 Pro Max iOS 26.1) my CaptionCall app stopped working. Most out going calls failed to connect. Incoming calls to my native number failed to switch to the app for captioning. After lengthy chats some problems were resolves by switching off the “my caller id” feature. Unfortunately now incoming calls to my native number failed are not captioned, and any calls made from my native number are not captioned. Even if I open the app in the middle of a call, it the app will not caption the call. This is a known issue by the app provider and the phone carrier.
juski-w
Inconsistent
The software worked well at first. But it fights with my blue tooth hearing aids. Won’t shut of, can’t get it to quit.
Drac25
Concerned ID Thief
The signup for this app requires too much personal information. Considering the number of data breaches that industries are experiencing the risk is too great. Our first line of defense is to not give our data away in the first place.
AquariusAnne
Great Caption Call
just used my captioning online “talking” with a friend and the captioner did a lovely job of capturing our words. Good Work!
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