AppRecs review analysis
AppRecs rating 4.5. Trustworthiness 65 out of 100. Review manipulation risk 28 out of 100. Based on a review sample analyzed.
★★★★☆
4.5
AppRecs Rating
Ratings breakdown
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
What to know
✓
Low review manipulation risk
28% review manipulation risk
✓
High user satisfaction
100% of sampled ratings are 5 stars
About Splashtop AR
Enable your remote technician to connect to off-site locations and troubleshoot issues by easily seeing the environment as if they were there. Leverage camera sharing from your mobile device along with interactive augmented reality annotations and two-way communication to troubleshoot, guide, and resolve issues live.
Why Splashtop?
- Reduce downtime by remotely guiding on-site personnel to resolve issues
- Enable technicians to support multiple off-site locations and decrease truck rolls
- Empower non-technical on-site personnel to fix problems and help apprentices in the field when they require expert guidance
- Increase first call resolution rates
Experience Splashtop AR Today
1) Download the Splashtop AR app on the devices/computers you would like to connect to
2) Share the session ID with your remote technician
3) That’s it! Your technician can now provide the remote support you need!
*Technician will need to purchase Splashtop AR to utilize.
Key Features:
- Cross-Platform
- Bidirectional camera sharing between desktop and mobile
- Interactive AR annotations
- Two-way VoIP communication
- Session recording
- Session notes
- Freeze frame
- Remote turn flashlight on/off
- SSO integration
- Device management
- User management
Splashtop AR Screenshots
Tap to Rate:
Reviews for Splashtop AR
iPhonePhixer
TechSavvy Solutions Review of Splashtop AR
As the founder of TechSavvy Solutions, a company dedicated to providing top-notch desktop support, I can confidently say that Splashtop AR is a game-changer for remote troubleshooting and support. This tool’s ability to enhance technical support with augmented reality has been a huge asset to our team, allowing us to deliver seamless solutions to clients with greater efficiency and clarity. Unfortunately, during my time working at a public school district (NWESD), I faced resistance when attempting to introduce innovative products like Splashtop AR to the technology department. Despite the clear benefits, I was punished and marginalized for trying to modernize our tools and streamline our workflow. It was frustrating to see an unwillingness to evolve, especially when such technologies can improve team performance and customer satisfaction. Splashtop AR is everything I had hoped to bring to that environment and more, which is why I now fully integrate it into my business. It makes remote support more interactive and intuitive for both the technician and the end-user, allowing for faster problem resolution. I highly recommend this product for any tech support company looking to elevate their services. It’s a shame I couldn’t get the buy-in back then, but I’m proud to be using it now at TechSavvy Solutions.
NR145986
Wow, great application! Very helpful.
Easy to interact with. I am able to receive support when working on hardware, also help teach others with the AR features.
