In this telehealth app, users can consult with doctors and mental health counselors via phone or video, and message with healthcare professionals. Includes unlimited access to medical consultations, counseling sessions, and discounts on prescriptions and lab tests.
AppRecs review analysis
AppRecs rating 4.0. Trustworthiness 0 out of 100. Review manipulation risk 0 out of 100. Based on a review sample analyzed.
★★★★☆
4.0
AppRecs Rating
Ratings breakdown
5 star
70%
4 star
5%
3 star
3%
2 star
0%
1 star
22%
What to know
✓
High user satisfaction
75% of sampled ratings are 4+ stars (4.0★ average)
✓
Authentic reviews
No red flags detected
About HelpCare - TeleHealth Services
HelpCare - TeleHealth Services Screenshots
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Reviews for HelpCare - TeleHealth Services
NMCooper
Bad customer service
Would not recommend. I tried to cancel after the initial trial and could not get anyone to help me without my Member ID number or Medi-Cal number. I couldn’t log in to cancel the service and they wouldn’t do it over the phone. I couldn’t reset my password to login, I tried multiple times but I would never receive an email to reset it. It took me 3 months until I was able to just dig through everything and find my member ID. I no longer had medi-cal and had thrown away my cards as I had insurance through my company. I tried reaching out to customer service but they refused to credit me back 3 months of charges ($90) even though I tried canceling multiple times and literally no one could help me.
Curten
Reviews scared me, but great!!
Easy to use, quick, I got my call within 3 minutes of submitting a request and got my prescription almost immediately sent over. Will use again.