With this remote support app, IT technicians can initiate sessions, view screens, and control devices remotely. Includes session management, chat features, and collaboration tools.
AppRecs review analysis
AppRecs rating 1.7. Trustworthiness 71 out of 100. Review manipulation risk 23 out of 100. Based on a review sample analyzed.
★☆☆☆☆
1.7
AppRecs Rating
Ratings breakdown
5 star
14%
4 star
2%
3 star
6%
2 star
7%
1 star
71%
What to know
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
⚠
Mixed user feedback
Average 1.8★ rating suggests room for improvement
⚠
High negative review ratio
78% of sampled ratings are 1–2 stars
About BeyondTrust Rep Console
• Initiate a remote support session from an iOS device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.
Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.
BeyondTrust Rep Console Screenshots
Tap to Rate:
Reviews for BeyondTrust Rep Console
Sonofzell
Can’t see it!
I wish there were some clever explanation of my title, but no…. I literally can NOT use this app with any efficiency due to the absurd limitations on zoom display of jump clients. I’ve used countless other utilities that all have perfectly workable zoom functions (and have had them for a decade or more). Even the desktop version is difficult to view comfortably. It’s “okay” on displays 24” or larger, but even on my 15” mbp I often need to use my phone to magnify screen content.
starboy789
Remote support Issue
They took away the keyboard making the app extremely difficult to use.
