COSMOTE
Free
rated 4.6 stars
About COSMOTE
Your Connections
Easy and direct navigation in the application, with the ability to add all your products for real-time updates and multiple options to manage. Check all your balances at a glance, view available allowances for VOICE, MB, SMS, and activate services and bundles based on your needs. New bill notifications, with quick and easy payment and full access to your bill history and payments. A new bill reminder option is offered, so that you always have control.
- Magenta AI
Discover the power of AI at your fingertips. Unlock endless possibilities and enhance your productivity with real-time world knowledge queries.
- Shop
Bundles, services, new plans and offers for your connections - mobile, landline, and TV. Additionally, you can get COSMOTE TV to enjoy your favorite program anytime without any commitment.
- Magenta Moments
Magenta Moments is the new big loyalty program of COSMOTE TELEKOM! Discover exclusive experiences, gifts, telecommunication rewards, and coupons on shopping, entertainment, food, travel, and more! Enjoy unique benefits from top partners in Greece and abroad, and take part in exciting competitions!
- Support
Support, informative material and information for anything you need. You can choose from recommended categories, type in the search field what you are interested in finding, check your connection, monitor your requests and chat with the personal assistant 24/7.
COSMOTE Screenshots
Reviews for COSMOTE
tsoglani
The new update sucks
The new update does not favor users who manage multiple accounts or who pay significantly more than others. Previously, I could scroll through my accounts, quickly check their status, and proceed directly to payment or adjustments. Now I am forced to swipe through repeated advertisements and irrelevant information just to accomplish the same tasks. This redesign makes basic account management more difficult and time-consuming. If I had delivered a user interface like this at my job, I would likely have been terminated. It is hard to understand who approved this change or what problem it was intended to solve. The interface feels poorly thought out and frustrating to use. Overall, this is a terrible interface!!!!
Konstantine Georgoulis
App
The app has technical difficulties I must always delete and reinstall as the same on my laptop It throws me out of the site as soon as it opens
NotExiled
Καλή αλλά θέλει προσοχή.
Είναι αρκετά καλή η εφαρμογή αλλά θέλει προσοχή για να μη χρεώνεσαι για αγορές που δεν έκανες. Αυτό συνέβη σε μένα με ένα πακέτο δεδομένων για το εξωτερικό. Το κοιτούσα απλώς και στο επόμενο λογαριασμό φαινόταν σαν αγορά. Η «εξυπηρέτηση» πελατών δεν βοήθησε καθόλου και ένας άνθρωπος ήταν ειρωνικός.
PexonK24
Online activation doesn't work
I recommend not to purchase sim card from Cosmote online, if you are a foreigner, because you will not be able ti activate your SIM card through the application, which seems to be the only way. After successful verification of you identity, the form is not picking up your first and last name, which are mandatory fields that can't be entered manually, you are not able to move to next step. After talking to support for 12 minutes, their final response was that I need to go to their shop, and closest one is 1 hour ride from my place. I proposed to send my details by email, but they told me it's not possible. I didn't find any other way to submit my dissatisfaction, as even bot chat was closing the chat as technical problem when I mentioned the issue I have.
Mavrelos
Horrible wait time with customer service
I spent over an hour being connecting to 4 different people and getting nothing done. I just wanted to top-up my router that I use every summer. I wanted to avoid going to a physical store and the options aren’t available on the Cosmote App. I was forced to go to a store and even then they told me I could have done it on the app or through a representative, I almost blew-up. Waisted hours of my day to get this done. NEVER AGAIN!
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