MediacomConnect
Mediacom Communications Corporation
3.3 ★
store rating
Free
With this customer service app, you can view bills, check outages, and troubleshoot issues. Includes account management, outage notifications, and technical support features.
AppRecs review analysis
AppRecs rating 2.9. Trustworthiness 77 out of 100. Review manipulation risk 26 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.9
AppRecs Rating
Ratings breakdown
5 star
37%
4 star
17%
3 star
9%
2 star
11%
1 star
26%
What to know
✓
Low review manipulation risk
26% review manipulation risk
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
⚠
High negative review ratio
37% of sampled ratings are 1–2 stars
About MediacomConnect
The MediacomConnect MobileCare app is the next generation in customer service giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click you can view your bill, check for outages, troubleshoot and so much more! Check out all of the MediacomConnect MobileCare features below:
Account & Billing
• View your current billing statement
• Pay your bill
• Store payment method on file
• Modify payment method on file
• Find a payment center
Internet Data Usage
• View current Internet service level
• View Internet Data Usage allowance
• Review Internet Data Usage history
• Manage Wifi
Outage Check
• Check for service interruptions in your area for TV, Internet & Phone
Appointment Manager
• View upcoming service appointment
Technical Support
• Automatically refresh your modem or cable box to solve Internet or TV issues
• How-To's and FAQs for your TV, Internet and Phone service
Notifications
• Upcoming service appointments
• Account updates
• Billing updates
• Bill due dates
Communications
• Chat with a customer service agent
• Enroll in Text Messaging
• Submit Customer feedback
• One-touch Connect-to-Agent dialing
Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.
Account & Billing
• View your current billing statement
• Pay your bill
• Store payment method on file
• Modify payment method on file
• Find a payment center
Internet Data Usage
• View current Internet service level
• View Internet Data Usage allowance
• Review Internet Data Usage history
• Manage Wifi
Outage Check
• Check for service interruptions in your area for TV, Internet & Phone
Appointment Manager
• View upcoming service appointment
Technical Support
• Automatically refresh your modem or cable box to solve Internet or TV issues
• How-To's and FAQs for your TV, Internet and Phone service
Notifications
• Upcoming service appointments
• Account updates
• Billing updates
• Bill due dates
Communications
• Chat with a customer service agent
• Enroll in Text Messaging
• Submit Customer feedback
• One-touch Connect-to-Agent dialing
Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.
