Otis eService

Otis eService icon

Otis eService

Otis Elevator Company

AppRecs review analysis

AppRecs rating 3.4. Trustworthiness 87 out of 100. Review manipulation risk 22 out of 100. Based on a review sample analyzed.

★★★☆☆

3.4

AppRecs Rating

Ratings breakdown

5 star

60%

4 star

0%

3 star

0%

2 star

0%

1 star

40%

What to know

Low review manipulation risk

22% review manipulation risk

Credible reviews

87% trustworthiness score from analyzed reviews

About Otis eService

Smart Phone. Smarter Service.

Gain the flexibility and convenience of mobility with performance details of Otis eService.


Informed. Get real-time notifications and access to a complete history of activities about your equipment.

Organized. Request a service call with a few simple clicks on your smartphone and view open service calls as they occur.

Convenience. Access personalized data through one simple performance dashboard and review your equipment’s key operating metrics.

Otis at your fingertips. Contact OTISLINE®, your account rep or customer service.


Otis’ eService is a web-based system providing around –the-clock access to maintenance customer’s elevator performance and service information. The eService mobile application is explicitly for existing maintenance customers with active eService accounts.

Otis eService software supports IOS 8.0 and higher mobile devices.

To learn more visit www.otis.com
Otis eService Screenshots
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Reviews for Otis eService

JDRMR1

Rarely works

App rarely allows service calls to be placed. You select the elevator/building etc. then type the issues in, hit submit and then it tells you sorry please call Otis call center. Useless.

cole-w

Not ready for prime time

Try registering online - will not recognize the email address used . . . not ready for launch until they iron out the bugs

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