With this mobile app, you can access account balances, upload documents, and send payments. Includes account management, claim tracking, and investment features.
AppRecs review analysis
AppRecs rating 4.2. Trustworthiness 70 out of 100. Review manipulation risk 33 out of 100. Based on a review sample analyzed.
★★★★☆
4.2
AppRecs Rating
Ratings breakdown
5 star
79%
4 star
5%
3 star
1%
2 star
2%
1 star
12%
What to know
✓
High user satisfaction
85% of sampled ratings are 4+ stars (4.4★ average)
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
About HealthEquity Mobile
Features include:
- New member: Sign up or activate your account right from the app.
- On-the-go access and history: Access all account balances and history wherever you go.
- Documentation: Take a photo with your device, upload images from your gallery, or add images and PDFs from the Files app to initiate claims and payments.
- Send payments and reimbursements: Send payments to providers or reimburse yourself for out-of-pocket expenses directly from your account.
- Manage debit cards: Link your debit card transactions to claims and documentation, or order, activate, and replace cards for yourself and dependents.
- Claims initiation and status viewing: View the status of claims as well as link payments and documentation to claims.
- Investments: Manage your HSA investments. View performance, research funds, and place trades.
- Notifications: Receive alerts when your HealthEquity card is used.
- Enjoy personalized support: Get instant answers to your questions with chat and live help.
HealthEquity Mobile Screenshots
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Reviews for HealthEquity Mobile
Zoe G 212
App isn’t working
The website requires authentication through the app, and the app is not working. After 30 minutes with customer support the feedback received was “try again in an hour”. Still not working …
BranDA-R
Do not use, you will be sorry
If I could give negative stars, I would. Health Equity as a gas provider is hands down one of the worst companies I’ve ever dealt with. The billing is inconsistent and full of unexplained charges, and every attempt to get clarification turns into an endless loop of hold times, transfers, and scripted non-answers. Customer service doesn’t resolve issues — they deflect, contradict each other, and wear you down until you give up. Zero transparency, zero accountability, and zero respect for customers’ time. If you have a choice, avoid them.
