McAllen 311

McAllen 311 icon

McAllen 311

City of McAllen

AppRecs review analysis

AppRecs rating 2.2. Trustworthiness 83 out of 100. Review manipulation risk 29 out of 100. Based on a review sample analyzed.

★★☆☆☆

2.2

AppRecs Rating

Ratings breakdown

5 star

26%

4 star

0%

3 star

5%

2 star

5%

1 star

63%

What to know

Low review manipulation risk

29% review manipulation risk

Credible reviews

83% trustworthiness score from analyzed reviews

Mixed user feedback

Average 2.2★ rating suggests room for improvement

About McAllen 311

The McAllen 311 mobile application is your official civic engagement tool to connect with the City of McAllen. Our mobile application offers a quick way to submit a request for service, seek information, or provide comments to the City. The service request is routed directly to the appropriate City Department for immediate action. This means that your request will be responded to quickly and efficiently, allowing you to check its status throughout the process, receive comments, and notify you the instant it is resolved.
McAllen 311 Screenshots
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Reviews for McAllen 311

Rickgrc24

Extremely Glitchy

App takes forever to just start up. It takes about a year to log in. When you do try and log in, nothing seems to happen but then after an hour, it randomly logs in. The app is so slow, that when it eventually catches up, it’s going through the motions of what I clicked on the app. Please fix this app because it does not do justice to the excellent service provided by city employees that resolve requests.

Mern18

Stopped working

I’m trying to create a service request but it’s an inactive mode. I select what I want, add an address but then the rest won’t work. I see it’s been almost a year since it’s been updated. Time to update and get it working McAllen.

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