Useless

Gave no useful service. Duplicated the service provided by MyChart.

Error Adding Caregiver

Error adding caregiver for upcoming procedure. Popup states, @Failure! Caregivers mobile number cannot be used to sign up, please use a different number.” Same error trying a different number. Yesterday the error squawked about the email address. You are long overdue for an app update.

Easy

All instructions were easy to follow. A good resource.

Inaccurate notifications two days before an outpatient procedure.

This app, which is superfluous to MYchart etc. at best, is likely harmful at worst. I have a procedure in two days that requires fasting the day of and the day before. This app notified me today, three days before the procedure, that I needed to begin a liquid diet. From the prep information of the care team actually performing the procedure, accessed directly in this app, it unequivocally shows that the fast begins tomorrow. This puts people’s health and wellbeing at risk. If someone suggested this app be removed from the store I’d be inclined to agree. Update: I’m not calling you to tell you what’s wrong with your app without a consulting fee— I’m a patient, not your employee. Worse, my wife was my caretaker for this procedure, but when using the app with her own login it showed her logged in as me. She filled out the survey that she was prompted to, to tell you that information. I went to complete the survey and guess what? It’s all her answers! What an enormous waste of time. I can’t imagine anyone believes you when you claim you work closely with health care providers. The lack of proper functionality in your app suggests that’s not true.

What a horrible way to micromanage patients!

I hate this app. It contacts me every day to tell me about my upcoming procedure which ultimately today I canceled because I do not want to think about the procedure. I’m about to have on an hourly basis. Unless you’re into torture or something, thanks a lot, but no thanks never again.