In this live chat app, you can monitor website visitors, engage them through real-time chat, and analyze interactions. Includes visitor tracking, automated invitations, and multilingual chat support.
AppRecs review analysis
AppRecs rating 4.2. Trustworthiness 80 out of 100. Review manipulation risk 22 out of 100. Based on a review sample analyzed.
★★★★☆
4.2
AppRecs Rating
Ratings breakdown
5 star
87%
4 star
7%
3 star
3%
2 star
1%
1 star
3%
What to know
✓
Low review manipulation risk
22% review manipulation risk
✓
Credible reviews
80% trustworthiness score from analyzed reviews
✓
High user satisfaction
87% of sampled ratings are 5 stars
About Zoho SalesIQ - Live Chat App
Description:
Join the 100,000+ people already using Zoho SalesIQ to convert their website visitors into happy paying customers.
Zoho SalesIQ is a unique platform with website visitor tracking, live chat, and analytics all rolled into one for growing businesses.
Key Features:
1) Know who's on your website.
2) Improve your sales and customer service by allowing website visitors to start a live chat with you.
3) Win your visitors' attention with proactive chat. Send automated invitations to engage prospects based on the content on your website they are looking at.
4) Collect feedback after a live chat session to enhance the quality of your website visitor interactions.
5) Engage a wider audience with real-time chat translation, available for over 25 languages.
6) Capture the list of all your visitors even after they have left your website.
7) Use lead scoring to organize your website visitors on the likelihood that they will make a purchase.
8) Setting up Zoho SalesIQ on your website can be done within 5 minutes. It is as simple as copying and pasting a snippet of code on your website.
9) Award-winning customer support team available to answer your queries over email, phone, live chat, and social media.
Subscribe within the app. The subscribe option will be shown to only portal owners.
Users can choose from 3 available plans with monthly/yearly subscriptions.
Plans & Pricing:
1. Basic Plan: Visitor insights (50k visitors/ month) | 1000 chat sessions/ month | 1 custom Chatbot | Advanced visitor information | Email signature chat | Departments | FAQs | Articles | Chat routing | Chat Transfer | Group chat | Proactive chats | Lead scoring and Company scoring | Business Hours | Branding | Click-to-call | Audio call | Screen sharing | Third-party integrations
Monthly:
1 operator per month - $10 (USD)
2 operators per month - $20 (USD)
3 operators per month - $30 (USD)
Yearly:
1 operator per year - $84 (USD)
2 operators per year - $167.99 (USD)
3 operators per year - $250 (USD)
2. Professional Plan: Visitor insights(100k visitors/ month) | Unlimited chat sessions | 5 custom chatbots | Facebook messenger | Instagram | WhatsApp | Telegram | Block IP | Operator chat monitoring | Weekly and monthly reports (scheduled) | Real-time reporting | Apple TV app
Monthly:
1 operator per month - $17 (USD)
2 operators per month - $34 (USD)
3 operators per month - $51 (USD)
Yearly:
1 operator per year - $152.99 (USD)
2 operators per year - $304.99 (USD)
3 operators per year - $459 (USD)
3. Enterprise Plan: Visitor insights (200k visitors/ month) | Chat translation | 10 custom chatbots | Answer bot | Autopilot | Tags | Smart Suggestions | Company profile enrichment | Profanity Management | Integrations with Cloud Telephony and PBX systems
Monthly:
1 operator per month - $25 (USD)
2 operators per month - $50 (USD)
3 operators per month - $75 (USD)
Yearly:
1 operator per year - $239.99 (USD)
2 operators per year - $479.99 (USD)
3 operators per year - $719.99 (USD)
Points to Note:
Payment will be charged to iTunes Account on confirmation of purchase.
Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
Account will be charged for renewal within 24 hours prior to the end of the current period.
Subscriptions may be managed by the user, and auto-renewal may be turned off by going to the user's 'Account Settings' after purchase.
Cancellation of the current subscription is not allowed during the active subscription period.
Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication.
Privacy Policy and Terms & Conditions:
- https://www.zoho.com/privacy.html
- https://www.zoho.com/terms.html
Zoho SalesIQ - Live Chat App Screenshots
Tap to Rate:
Reviews for Zoho SalesIQ - Live Chat App
Brandon 12344
Confusing
Not a fan, freezes consistently. Alerts are all over the place. Recommend a different service. Website is good but app version is terrible
UserError92
Way worse than the Android Version
I have constant issues with SalesIQ on my iPhone 13. It is the only app that is consistently laggy on Wi-Fi (with Fiber internet) and on 5G Cellular. Not just laggy from a slow internet connection though. As I have constant issues just trying to type in the app where my key presses become delayed by up to 10 seconds in between letters or numbers. This happens if I have apps in the background or not. I have wiped my phone, removed and reinstalled the app all to no avail. This is with just one chat being open, and no others. It has been this way since iOS 16 into iOS 17.3 Beta, so it’s not an OS issue either. If you can, just use the Android version of the app.
