Now Support

Now Support icon

Now Support

ServiceNow

AppRecs review analysis

AppRecs rating 4.4. Trustworthiness 85 out of 100. Review manipulation risk 32 out of 100. Based on a review sample analyzed.

★★★★

4.4

AppRecs Rating

Ratings breakdown

5 star

78%

4 star

9%

3 star

0%

2 star

0%

1 star

13%

What to know

Credible reviews

85% trustworthiness score from analyzed reviews

High user satisfaction

87% of sampled ratings are 4+ stars (4.4★ average)

About Now Support

Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand.

With Now Support Mobile, you can:
• Track requests and move cases forward
• Stay informed 24/7 with real-time notifications
• Access our library of knowledge articles
• Use our Service Catalog to fulfill requests faster
• Get insights from Ask Kodi, our Now Virtual Agent
• Save time and skip SSO by logging in with facial recognition or touch ID

Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. ​

© 2026 ServiceNow, Inc. All Rights Reserved.​

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Now Support Screenshots
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Reviews for Now Support

artlisss

Login required for instructions on creating login

This just about sums up my overall experience with SNOW. Would be nice if once the form saw my corporate domain it would redirect me to SSO. But as a consolation prize, being able to register for a ServiceNow ID with a clearly marked link would work. Ok fine, I’ll click “How to create a ServiceNow ID —> Step by step instructions with screen shots.” Nope, the how-to article on creating a login requires a login to view. Can’t even be mad, thanks for the chuckle.

@oneppo

Not sure why this is required to get support

The app is mediocre, but I’m mainly frustrated that I had to download it in the first place. I use Now Support once or twice per year to quickly look at a record. Just let me use the desktop site on mobile.

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