AppRecs review analysis
AppRecs rating 4.4. Trustworthiness 85 out of 100. Review manipulation risk 32 out of 100. Based on a review sample analyzed.
★★★★☆
4.4
AppRecs Rating
Ratings breakdown
5 star
78%
4 star
9%
3 star
0%
2 star
0%
1 star
13%
What to know
✓
Credible reviews
85% trustworthiness score from analyzed reviews
✓
High user satisfaction
87% of sampled ratings are 4+ stars (4.4★ average)
About Now Support
With Now Support Mobile, you can:
• Track requests and move cases forward
• Stay informed 24/7 with real-time notifications
• Access our library of knowledge articles
• Use our Service Catalog to fulfill requests faster
• Get insights from Ask Kodi, our Now Virtual Agent
• Save time and skip SSO by logging in with facial recognition or touch ID
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Reviews for Now Support
artlisss
Login required for instructions on creating login
This just about sums up my overall experience with SNOW. Would be nice if once the form saw my corporate domain it would redirect me to SSO. But as a consolation prize, being able to register for a ServiceNow ID with a clearly marked link would work. Ok fine, I’ll click “How to create a ServiceNow ID —> Step by step instructions with screen shots.” Nope, the how-to article on creating a login requires a login to view. Can’t even be mad, thanks for the chuckle.
@oneppo
Not sure why this is required to get support
The app is mediocre, but I’m mainly frustrated that I had to download it in the first place. I use Now Support once or twice per year to quickly look at a record. Just let me use the desktop site on mobile.