With this support app, you can file claims, track repairs, and troubleshoot devices. Includes claim management, live chat support, and access to device tips and benefits.
AppRecs review analysis
AppRecs rating 3.8. Trustworthiness 82 out of 100. Review manipulation risk 23 out of 100. Based on a review sample analyzed.
★★★☆☆
3.8
AppRecs Rating
Ratings breakdown
5 star
72%
4 star
4%
3 star
2%
2 star
2%
1 star
20%
What to know
✓
Low review manipulation risk
23% review manipulation risk
✓
Credible reviews
82% trustworthiness score from analyzed reviews
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
About Asurion
With the Asurion app, you can:
FILE CLAIMS
• File a claim with Asurion
• Track device repairs and replacements
GET SUPPORT
• Chat with our team of trained Asurion Experts
• Troubleshoot issues with your mobile device and home technology
UNDERSTAND YOUR BENEFITS & TECH
• Easily find your protection plan benefits
• Access proactive tips for device setup, OS upgrades, and other relevant topics
Asurion Screenshots
Tap to Rate:
Reviews for Asurion
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Horrible app
Terrible app do not buy the insurance
Dissatisfied claim process
The App sucks and so does the service
When I attempted a claim, I was told to fill out a document. After submitting the claim was denied stating the information I submitted did not match their information. Nothing I could do or respond to except call their number. I was told my phone number was not correct. So rather than contact me through the email that did match, they just denied the claim. After that was finally sorted it took more than 4 separate calls and escalating the claim for them to provide relevant information to proceed with the claim. It is supposed to be no hassle. That was a lie for my experience.
