With this app, you can monitor location, manage care tasks, and store emergency information. Includes activity alerts, billing management, and communication tools.
AppRecs review analysis
AppRecs rating 1.6. Trustworthiness 74 out of 100. Review manipulation risk 25 out of 100. Based on a review sample analyzed.
★☆☆☆☆
1.6
AppRecs Rating
Ratings breakdown
5 star
13%
4 star
4%
3 star
3%
2 star
10%
1 star
70%
What to know
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Pricing complaints
Many low ratings mention paywalls or pricing
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Mixed user feedback
Average 1.8★ rating suggests room for improvement
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High negative review ratio
80% of sampled ratings are 1–2 stars
About MyMedicalGuardian
MyGuardian also acts as your client services portal, making it easy to pay bills and connect with Customer Care 24/7.
For Customers and Caregivers:
Manage Billing
A timely, transparent billing dashboard
Manage Care
All the tools you need to give and receive care remotely, including activity planning & communication, group chats & more.
System Status & Reports
Monitor devices tied to your Medical Guardian account
Download MyGuardian to effortlessly check-in with loved ones aging in place today!
MyMedicalGuardian Screenshots
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Reviews for MyMedicalGuardian
mommakey3
Struggling
This worked when we first set it up. But now we are struggling to get information. Please advise. Is there an update?
Maeby.
Months later, still can't sign in
NOVEMBER 2025- HORRIBLE. still can't login after almost a full year since they forced us to delete the old app and update it to their new one.. When you enter her your username and password and hit submit, it doesn't even tell you there's an error, it just does nothing. Leaves you on the same page. Called multiple times, followed the directions they ASSURED me would fix the problem by deleting and reinstalling the app and then using the reset password option. Nope. DOESN'T FIX ANYTHING. This is supposed to be one of the highest rated companies out here, yet they cannot hire a tech company to make a useable app. I have no idea whether the app would be any good if it actually does work, because I can never get into it. Not once since they went to a new app. JUNE 25- still unable to sign in. No error message, simply nothing happens when you press the login button. So much for peace of mind! Terrible UPDATE May11:they were aware of the problem, but the new update they just released didn't fix it. I am STILL unable to sign in. I have the correct information but when you hit submit, it will not leave the sign in the screen. how are we supposed to use this app to check the safety of our loved ones if we can't even access the account? previous:When I tried to use the app it informed me that I had to delete it and download the new version. So I did that. But now if I try to sign in with the correct username and password, it doesn't go anywhere. There's no error message of any sort, it just stays right there on the login screen, still showing the password and username. How are we supposed to monitor a loved one if we cannot get into the app?
