AppRecs review analysis
AppRecs rating 2.0. Trustworthiness 80 out of 100. Review manipulation risk 22 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.0
AppRecs Rating
Ratings breakdown
5 star
5%
4 star
20%
3 star
10%
2 star
0%
1 star
65%
What to know
✓
Low review manipulation risk
22% review manipulation risk
✓
Credible reviews
80% trustworthiness score from analyzed reviews
⚠
Mixed user feedback
Average 2.0★ rating suggests room for improvement
About Comfort Link
Would you like to be able to set your home or water temperature anytime, anywhere, with a simple touch?
With Comfort Link you can control your boiler, heat pump, hybrid system or water heater in a simple and intuitive way through the app or your voice.
By connecting your product you can check energy reports, save up to 25% and get advice on how to optimise your consumption habits*. More benefits for you, more benefits for the planet!
If the product malfunctions, the app alerts you immediately. You'll never have a cold home or shower again!
Furthermore, with Comfort Link**, your service centre can provide 24/7 assistance, monitor the product and intervene to solve any problems, even remotely!
*For heating: comparison between a conventional boiler without programmable thermostat or with constant temperature programming and a condensing boiler with automatic mode, external sensors and control through the Comfort Link app. The savings forecast is based on the average annual consumption for a single-family house of 100 square metres with energy class F radiators located in Milan
Comparison between a mechanical round electric water heater with 80 l capacity always on and a Velis EVO Wi-Fi or Lydos Wi-Fi device with 80 l capacity with weekly scheduling thanks to the Comfort Link app. Use case: 4 showers a day, 2 in the morning and 2 in the afternoon. PLUS 8% as declared in 'Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions'. Brussels July 2015
** Paid service available only for heating products
Comfort Link Screenshots
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Reviews for Comfort Link
MaeMaeNP
Worst app ever! Won’t connect!
I have spent way too much time trying to get this app to work since getting our water heater a week ago. I finally got it connect after 2 days then it took almost 2 days to load the information. It worked for less than 2 days and now shows offline. I’ve tried everything I can think of to get it to connect with no luck. To say I’m frustrated is an understatement. Please fix it!
JoRhett
Not sure it’s possible to be worse
The setup returns misleading responses claiming you have no working WiFi when reality is that the device is misbehaving which makes it impossible to diagnose. They require you to enter the same tariff details over and over and over again because they can’t handle times that pass midnight or dates that pass the new year. You must re-enter for weekends even if they are the same. Finally not a single choice in the UI makes sense, even to HVAC installers. There’s literally zero description of what happens or what changes when you enter your tariffs. It’s an app and it usually doesn’t hang. But it’s not good at anything and it’s generally incomprehensible.
