With this app, you can submit service requests for city issues and search the city services directory. Includes request tracking, user registration, and access to city information.
AppRecs review analysis
AppRecs rating 1.2. Trustworthiness 65 out of 100. Review manipulation risk 31 out of 100. Based on a review sample analyzed.
★☆☆☆☆
1.2
AppRecs Rating
Ratings breakdown
5 star
7%
4 star
1%
3 star
2%
2 star
5%
1 star
85%
What to know
✓
Authentic reviews
No red flags detected
⚠
Mixed user feedback
Average 1.4★ rating suggests room for improvement
⚠
High negative review ratio
90% of sampled ratings are 1–2 stars
About MyLA 3-1-1
With MyLA311, City of Los Angeles information and services are just a few taps away.
• The 'Create New Service Request’ feature allows you to quickly and easily request the City’s most popular services, including graffiti removal, pothole repair, and bulky-item pickup.
• Search the City Services Directory - a knolwedge base of City services, programs, and general information.
We have recently added user registration.
• Registered accounts can now login and view all their service requests and the current status. This is completely optional. You can still submit service requests and use the app without registering.
• More service request options.
You can also submit requests using our website: https://MyLA311.lacity.gov
Send feedback to 311@lacity.org
MyLA311 links Angelenos with the services and information they need to enjoy their city, beautify their community and stay connected with their local government.
MyLA 3-1-1 Screenshots
Tap to Rate:
Reviews for MyLA 3-1-1
Nada6!
Old app was much better
The prior MyLA 311 app worked great. This ‘improvement’ is horrible as it’s not mobile optimized, my requests don’t seem to show up & the navigation is not intuitive. Not to mention things like graffiti requests take forever when they used to take a few days. Can’t tell if that’s because the app isn’t working or because the city cut funding.
ROBOT KILLER
Embarrassing.
For a City as big as this to have an app as bad as this is just embarrassing. If you can get to the reports possibly they do follow up on them, but like I said if you can get. It feels like the app was designed and created by an intern. Basic functions do not exist buttons do not appear. Intuitive UI.? not there.
