With this account management app, you can review your balance, make payments, and update personal details. Includes bill payment options, outage reporting, and notification preferences.
AppRecs review analysis
AppRecs rating 1.5. Trustworthiness 73 out of 100. Review manipulation risk 25 out of 100. Based on a review sample analyzed.
★☆☆☆☆
1.5
AppRecs Rating
Ratings breakdown
5 star
16%
4 star
3%
3 star
1%
2 star
6%
1 star
74%
What to know
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
⚠
Mixed user feedback
Average 1.8★ rating suggests room for improvement
⚠
High negative review ratio
80% of sampled ratings are 1–2 stars
About PSE
Manage your account:
• Review your account balance, prior month’s charges and pay your bill
• Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo
• Manage personal preferences - select your desired bill due date or enroll in paperless billing
• Change or update your account security, including password and security questions
• Start, stop or move your residential service
Stay informed about outages:
• View outage status on the map, searching by address, city or ZIP code
• Easily report an outage
• Set your preferences to receive outage notifications by email, text or phone
PSE Screenshots
Tap to Rate:
Reviews for PSE
Steve Frog
No Apple Pay
This app is pretty much identical to the website. It does not offer Apple Pay despite being an iOS app.
HTTP 503
Clunky web app, not a real native app
This app feels amateurish and unfinished. It comes across as a quick band-aid fix where a basic web app was simply wrapped and pushed out as a “mobile app,” rather than something thoughtfully designed. Navigation is clunky, performance is inconsistent, and the overall user experience shows the developers don’t really understand mobile app design fundamentals. Simple tasks take too many steps, interface is dated and unpolished. What makes this especially disappointing is that this is coming from a region that prides itself on tech talent. Customers rely on this app for essential services. This needs a complete redesign with real native development, not another patch layered on top of a web page.
