Ziply Fiber
Free
rated 1.6 stars
About Ziply Fiber
*You can also access the same services via a browser at http://ziplyfiber.com/myaccount/login
The App allows you a growing set of options for self-service, including:
• View & pay bill
• Set up/manage automatic payments
• Compare past bills
• Appointments/Service: View, reschedule or cancel
• View pending orders and track progress
• Upgrade service speed without a phone call (and, in some cases, without new equipment)
• Chat with live agents
• Update profile information, add users, or link additional Ziply Fiber service accounts
• See top troubleshooting solutions
• Get notified when Fiber is available at your address
*Coming soon: self-service troubleshooting tools and live outage notifications
As always, we appreciate your feedback and do read these reviews to fuel future roadmap items.
MyZiply App users: If you are having trouble moving your MyZiply information to the new Ziply Fiber app, please call 1888.947.9995 and we will be happy to help you transition.
Ziply Fiber Screenshots
Reviews for Ziply Fiber
*JMFitz*
Frustrating experience, NOT user friendly …
Don’t waste your time with this app if you expect to print PDF billing statements from your account. It’s impossible unless you avoid the app and go directly to ZiplyFiber.com website. Worthless.
Rihanabananana
Terrible App
This app has sucked from the day I got it. Always bugs out and says “Something went wrong, Click refresh” and clicking Refresh does absolutely nothing. No app update has ever fixed this. Truly the most trash app I’ve ever come across. Considering this is the only provider i’m able to use in my area you’d think they’d have a better application for their customers to use to pay bill it’s actually so ridiculous. If given the opportunity will never use Ziply Fiber again.
TheMangolorian
The app is broken. The company is too
I used to love Ziply. Everything worked. Price was right and service was great. This app is broken and doesn’t load any content. They keep raising prices without telling me and the service and WiFi is terrible
bboczeng
Can’t log in
Every time I log in they say your account is being activated , seems they lost their customer’s data every single time Good job!
Log823
Poor app for a tech company
App rarely works and if it works it’s incredibly slow and you’ll have to wait minutes for the page you clicked on to open. Basically useless. Use the website on a browser.
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