VB Works

VB Works icon

VB Works

City of Virginia Beach

AppRecs review analysis

AppRecs rating 4.2. Trustworthiness 77 out of 100. Review manipulation risk 24 out of 100. Based on a review sample analyzed.

★★★★

4.2

AppRecs Rating

Ratings breakdown

5 star

70%

4 star

11%

3 star

4%

2 star

0%

1 star

15%

What to know

Low review manipulation risk

24% review manipulation risk

Credible reviews

77% trustworthiness score from analyzed reviews

High user satisfaction

80% of sampled ratings are 4+ stars (4.2★ average)

About VB Works

Here’s a one-­stop-shop for you to report a problem. Whether it’s a pothole, street light out, graffiti, flooding or other local problems that are a safety hazard or eyesore, the VB Works app makes reporting a problem easier than ever. The app uses your GPS to identify your location, provides a list of appropriate issues, and also allows you to snap a photo to add to your service request. Reports are automatically sent to the city and routed to the appropriate city department for resolution. You’ll also be able to follow your issue from the time it is reported until it is resolved.
VB Works Screenshots
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Reviews for VB Works

Wally'sMom

VB Works

It’s useless for anything important.

Harryw2434

New app is clunky (Old App was Much Better)

The old app seemed to be working well. I have submitted two reports and they are listed as no action taken which would have never happened under the old app. There are some aspects of the new interface that are just clunky and not very smooth. I don’t like how I have to log in pretty much every time I open the app as well as having to deny or accept a very long list of permissions (all but two or three seem to be unnecessary). I also do not necessarily want to provide my name and contact info for every report that I make. There are some reports that I have made just from seeing when I drive by, I have no need or desire to be attached to those. The list of items that can be reported seems to have gotten jumbled up. It is strange that there is no option to select city property landscaping overgrowth, only private property. Overall very disappointing. VB should look at Norfolk’s reporting app. I have never reported anything but the list of options is impressive and the interface seems to be very responsive.

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