With this utility app, you can pay bills, report outages, and check outage status. Includes account management, outage updates, and service alerts.
AppRecs review analysis
AppRecs rating 1.4. Trustworthiness 69 out of 100. Review manipulation risk 25 out of 100. Based on a review sample analyzed.
★☆☆☆☆
1.4
AppRecs Rating
Ratings breakdown
5 star
13%
4 star
3%
3 star
7%
2 star
9%
1 star
69%
What to know
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
⚠
Mixed user feedback
Average 1.8★ rating suggests room for improvement
⚠
High negative review ratio
78% of sampled ratings are 1–2 stars
About Pacific Power
Features:
• Report an outage or check the status of a previously reported outage for your home or business.
• Get the latest outage details including estimated restoration time, crew status and cause of the outage.
• Receive outage restoration alerts on your device to stay informed during a storm or service interruption.
• Review your account balance.
• Pay your bill quickly with your debit card, credit card or through your checking or savings account.
• Receive payment confirmations and bill-ready alerts on your device.
• Easily swipe between multiple electric accounts to pay bills and get outage details for each.
• Log in with your existing Pacific Power user ID and password, or quickly and easily create an account to access secure services through the app.
• Stay connected with direct dial to customer service, get the latest news and tips, and follow our social media channels.
Data charges may apply for notifications. Fees apply for debit and credit card payments.
Pacific Power Screenshots
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Reviews for Pacific Power
.Danger
Same issue every month
Would rate ZERO if I could. This has been going on for a VERY LONG TIME. Check your dang reviews. People have been saying the SAME THING over and over and over again. This happened EVERY MONTH and EVERY TIME I try to use the app. Face ID doesn't work or save. Forces to use username and password. Password not accepted and it forces you to change it due to "security policies". Try to test password and the email it sends doesn't send the link to actually reset the password. Have to call in order to get a password reset email sent. Log in with rep on phone and all is good. Log out and try to log back in and you're back in the EXACTT SAME POSITION. Same thing happens in the website. I have to change my password EVERY MONTH. WHY!?what in the actual eff are you guys doing? Fix this garbage before people stop paying you at all and go independent from city power
CranberryWednesday
Can’t tell if I paid?
The app doesn’t provide any confirmation of pending payments in the billing page and just continues to show the outstanding balance as a balance due. So if I pay today and then check tomorrow, it still shows as a fully outstanding bill. I’ve had it happen where I accidentally paid twice in one month because the app shows I didn’t pay even though I swore up and down that I did, but because my payment method also didn’t show it yet, I didn’t know I’d already paid. This is obnoxious and shouldn’t be that hard to add a “pending” on there for any pending payments?
