With this app, you can submit and track non-emergency service requests, upload photos, and locate requests on a map. Includes request status updates, real-time notifications, and neighborhood request visibility.
AppRecs review analysis
AppRecs rating 2.5. Trustworthiness 71 out of 100. Review manipulation risk 26 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.5
AppRecs Rating
Ratings breakdown
5 star
26%
4 star
6%
3 star
10%
2 star
14%
1 star
43%
What to know
✓
Low review manipulation risk
26% review manipulation risk
⚠
Mixed user feedback
Average 2.6★ rating suggests room for improvement
⚠
High negative review ratio
58% of sampled ratings are 1–2 stars
About CHI311
See a pothole? Notice an open hydrant? Let us know. The official CHI 311 app allows residents and businesses to quickly and easily connect to Chicago city services. CHI 311 will be your first place to submit and track non-emergency service requests, get real-time updates, and find information on-the-go. You can also explore work being done in your area.
Sign up for your 311 account to access city services and track your requests today.
FEATURES
- Create new service requests
- Check the status of existing requests and the time it will take to resolve
- Snap a photo and submit it with a request to improve accuracy
- Map your request to help pinpoint a location
- Create an account to track your service requests and get local, relevant info
- Search and see helpful knowledge articles
- Discover requests in your neighborhood
CITY SERVICES
- Report a pothole
- Fix my streetlight
- Graffiti removal
- Rodent baiting request
- Garbage cart maintenance
- Tree trim request
- Ice/snow removal request
- No heat complaint
- Abandoned buildings
- Clean and Green program registration
- Clean a vacant lot
- Report stray animals
- Senior well-being request
- Report a building violation
Built with Chicagoans, for Chicagoans!
Sign up for your 311 account to access city services and track your requests today.
FEATURES
- Create new service requests
- Check the status of existing requests and the time it will take to resolve
- Snap a photo and submit it with a request to improve accuracy
- Map your request to help pinpoint a location
- Create an account to track your service requests and get local, relevant info
- Search and see helpful knowledge articles
- Discover requests in your neighborhood
CITY SERVICES
- Report a pothole
- Fix my streetlight
- Graffiti removal
- Rodent baiting request
- Garbage cart maintenance
- Tree trim request
- Ice/snow removal request
- No heat complaint
- Abandoned buildings
- Clean and Green program registration
- Clean a vacant lot
- Report stray animals
- Senior well-being request
- Report a building violation
Built with Chicagoans, for Chicagoans!