AppRecs review analysis
AppRecs rating 2.7. Trustworthiness 61 out of 100. Review manipulation risk 26 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.7
AppRecs Rating
Ratings breakdown
5 star
0%
4 star
0%
3 star
0%
2 star
50%
1 star
50%
What to know
✓
Low review manipulation risk
26% review manipulation risk
⚠
Mixed user feedback
Average 2.7★ rating suggests room for improvement
About HelpDesk Viewer
Features
Connect to customers device from your iOS device.
Chat with customers via text during the session for better understanding of the issues.
Manage customer queries, access logs, etc., all in one place for efficient client requirement management.
Transfer files from your mobile device to remote computers and vice versa.
HelpDesk Viewer Screenshots
Tap to Rate:
Reviews for HelpDesk Viewer
SprattieJ
FAKE FAKE FAKE
Scam do not download this
oBull
Frustrating First Experience
When using the app for the first time, my use case was to schedule my first session. I couldn’t actually do so, as the time zone would not change to what I would select from the dropdown. I then tested the rest of the fields and found the interaction with the hour and minute for start time was very cumbersome. When you were scrolling for the right hour and minutes, if you were not fast enough it would auto select where it stops at. You would constantly have to retap either the hour field or the minute field to keep scrolling to what you wanted. Because of this issue, I just didn’t bother and stopped using the app for now. Since scheduling from the website on Safari is also not successful (can’t see the action button to complete scheduling from mobile), I am forced to only do it from PC/Laptop.
