nextbike
Free
rated 3.9 stars
About nextbike
To hire a bike, simply select it, scan the QR code or enter the bike number - then off you go! You can return the bike at one of our stations or anywhere in the Flexzone. Our app provides you with everything you need at a glance. You can easily find the right return location with the map function or manage your customer account. You can also use the app to redeem vouchers, discover news, give feedback, or contact our customer service.
With your account, you can use nextbikes in over 300 locations throughout Europe including KVB-Rad in Cologne, WienMobil Rad in Vienna, Stadtrad Innsbruck, Styr & Ställ in Götheburg, nextbike Berlin, and many more. You can see whether your city is included using the map function in the app or find all the cities with a nextbike system on our website at www.nextbike.de.
nextbike Screenshots
Reviews for nextbike
Phil 831
Can’t receive access code with US number
In order to log in, they make you do 2-factor (at least when I try, in Germany). However, the code doesn’t go through to US numbers. Via email they said they know about this issue (why don’t they fix it) and to call, but it is a German number so if you don’t have international calling tough luck.
dddlev
+1 numbers require phone call to set up
They could get a five star review from me if they would simply put the text in the registration process that non-European phones require customer service assistance to register.
elliotian
Zero help getting registered
I have been trying for a month to get the app set up so I can rent a bike. It will not give me a confirmation text, which is the first and only way to get set up. I have contacted support three separate times and have received no response. It doesn’t do much good to have a bike share program if it can’t be used.
lairdb review nick
Too difficult to change cities
Many of the reviews on here seem to confuse the app, with the bike operating companies. This is about the actual app. That said, I’m leaving a poor review, because I am a frequent traveler, and it is insanely difficult to change cities within the app. Despite the fact that the app services many many cities, it requires deleting the entire app and then reloading it to change cities, or even to change providers within a single city. This is a deal killing oversight.
robinder
Stuck - did not receive activation code
I cannot use the bike offerings in my home town at all. I have a U.S. cell phone number but not did not receive the activation code despite multiple tries and verifying I had the right number, which means I’m entirely stuck. You need to sign up to contact support.
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